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In Depth
Can AI Search Help eCommerce’s Choice Paralysis Problem?
November 26, 2015

When retailers don’t have to worry about stocking shelves and clearing room in the back for more inventory, how many items should they put up for sale? Before the age of eCommerce, this is was nonsensical question, but now consumers can browse through hundreds of...

Are Gift Cards A Path To Retail Loyalty?
November 26, 2015

A recently released survey shows -- perhaps surprisingly -- that gift cards are at the top of consumers’ holiday wish list. Is there a way for retailers to turn this trend into long-term relationship with shoppers after the holidays have come and gone?

Retail, Payments Give Mutual Thanks
November 24, 2015

What can the payments industry learn from retail (and vice versa)? PYMNTS breaks that down -- plus explores the seasonal hiring boom’s effect on retail security, as well as the continued gaps in consumer password protection -- in this Thanksgiving edition of the Retail Security...

In Depth
Hotels: The Crucibles Of Beacon Innovation?
November 23, 2015

One of the many obstacles facing widespread beacon implementation remains consumer opt-in. In an age when government surveillance has shed its kindly veneer, the thought of retailers digging around in consumers’ smartphones is just too much for the average shopper to comfortably bear. Sure, everyone...

Bad Times For Big Retail
November 19, 2015

There’s never a good time for major retailers to falter, but recent struggles of major players in the space, such as Nordstrom and Macy’s, could arguably not come at a worse time as we head into the heart of the holiday shopping season. Can these...

In Depth
Is FireEye’s Earnings Miss Really About Less Cyber Attacks?
November 13, 2015

Last week cybersecurity firm FireEye not only fell short of investor expectations when their earnings were released, but the company also laid part of the blame for its disappointing results on the fact China is now playing nice, therefore causing “a reduction in the threat...

In Depth
Trax Puts Big Data On The Shelf
November 12, 2015

What do consumers see when they’re standing in front of a shelf or a product display? Retailers would hope that shoppers’ gazes are drawn to high-margin items and promotional discounts, but everything from supply chain issues, overworked in-store employees and plain consumer preference can get...

Big-Name Delivery Services Helping Small Retailers
November 09, 2015

With the holiday shopping season all but upon us, do independent retailers have a leg up in the area of on-demand services? Here’s how offerings like Uber Rush, Amazon On Demand and Etsy ASAP might be changing the game this holiday season.

Security Like The Dickens
November 06, 2015

There’s never a “good” time for retail security breaches, but it’s harder to think of a worse one for merchants than the holiday shopping season. PYMNTS breaks down some recent security news -- starting in the U.K. -- that ought to make retailers worldwide take...