For QSRs, offering mobile order-ahead can be a double-edged sword. While it's critical to boosting sales, it also comes with the expense of tackling card-not-present fraud. In the new Mobile Order-Ahead Tracker, ChowNow CEO Chris Webb explains how ordering platforms can help by viewing customer...
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Order-ahead is taking order size and security to the next level. In this month’s Mobile Order-Ahead Tracker, PYMNTS chats with Portillo's VP John Holmes on how it has super-sized its menu options by adding group lunches and dinners, while keeping consumer payment data secure by...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
QSRs are betting big on mobile orders, but consumers are tired of downloading apps. In the August Mobile Order-Ahead Tracker, PYMNTS explores the latest attempts to use channels like SMS and Facebook Messenger to bridge that gap. Plus, find an interview with Naf Naf Grill's...
Not every consumer wants to add yet another app to their mobile phone. In fact, smartphone users aged 35 to 54 delete their existing apps more frequently than they download new ones, according to a recent report. That’s a problem for fast-casual and quick-service restaurants...
LevelUp has announced a new partnership. Going forward, the restaurant mobile payments and loyalty firm will tie in with Smarter Takeout, an online and mobile ordering specialist. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Dunkin’ Donuts wants to take more control over its mobile payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
With 75 percent of QSRs reporting an increase in fraud attempts last year, it’s time for them to pick up the pace on security. The latest Mobile Order-Ahead Tracker reports new findings on how chargebacks are taking a cut out of QSR profits, along with...
