Moxie Software, the provider of digital commerce services, announced news on Wednesday (Sept. 27) that it launched the Kbot application, which enables companies to guide customers online without needing human assistance. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Physical retail has had its share of problems recently, and consumers are finding it increasingly easy to shop digital and save themselves the trip. The resultant fall in foot traffic has pushed retail bankruptcies up 30 percent year over year, as Gymboree, RadioShack, Payless ShoeSource, Gordmans, Wet...
More human and less robotic is the sound of the beating retail drum this year. As cognitive-enabled chatbots have worked their way into everyday shopping purchases, the days where consumers interacted with automated and robotic-sounding customer service systems may soon become a thing of the...
Robots are coming for your job! Run! Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...
The digital retail revolution is well underway. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...
Within the past year, Facebook’s Messenger has been responsible for the boom in chatbot growth. With more than 100,000 businesses creating interactive company chatbots, it may be safe to say that this communication channel isn’t going anywhere any time soon. Get the Full Story Complete...
With each new major advancement that touches upon the workforce, there comes an inevitable evolution that occurs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Since the advent of technology, the age-old battle of man versus machine has been an issue. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Back in the ‘80s, Knight Rider was a television show that featured not only the great David Hasselhoff but also his trusty sidekick (and car), KITT. Through the use of advanced artificial intelligence, Hasselhoff was able to have conversations with KITT. Get the Full Story...
