Although Eno is a new way for Cap One and its customers to communicate, Ken Dodelin, VP of digital product development at Capital One, says that it’s really not all that new. He tells Karen Webster that it simply builds on the way in which...
Capital One announced the launch of Eno, a new text message-based assistant that can help customers with a variety of banking and credit card activities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Think call centers are on the way out? Think again. They’re evolving to provide a point of service, as they always have, at that last moment of payment, but with new security measures in place, as IntraNext CEO Patrick Brown tells PYMNTS’ Karen Webster.
Today’s connected universe has seen its fair share of innovative technologies to help make consumers’ lives easier. From on-demand car rides with Uber to controlling the air conditioning and heating system in a home via Nest or streaming any movie or TV show from the...
Keeping everything in order for one person is hard enough. Between work, home and one’s social life, the amount of activities can rack up. Take that up a notch (or two…or three) by managing the schedules and lives of an entire family. It can be somewhat...
Since its inception into Facebook, the Messenger app has been a great way to keep in touch with friends and family. When business pages began populating the social media giant, partnerships naturally arose. Get the Full Story Complete the form to unlock this article and...
Since it burst onto the scene in 2004, Facebook has consistently been at the forefront of the social media landscape. In the 13 years it’s been around, Mark Zuckerberg and his team have seemingly been hard at work reinventing Facebook via adding to and fine-tuning...
Today’s eCommerce world keeps getting faster and faster. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...
Personal assistants tend to have a huge impact on most any organization. From sharing meeting reminders to alerting people that there’s an upcoming deadline, they’re there to ensure everything stays on track and to relieve any added stress derived from minor tasks. Get the Full...
