Chatbots’ capabilities seem to be extending and expanding weekly. They can help consumers bank easier, ship and track gifts quicker, plan a vacation with less stress and even talk to those who have passed away. Now, chatbots can even help plan a party. Beverage company Pernod...
Comtrade Digital Services, the software engineering services company, announced Thursday (Dec. 1) it has created an automated banking platform for Viber, a messaging app. According to a press release, Comtrade said the new solution allows users to carry out a range of banking transactions entirely...
Of the three shopping days this weekend, Cyber Monday is arguably the most chatbot-friendly due to the digital nature of the day. “We’re seeing a continued excitement for interacting with AI products, like chatbots, through the heavy holiday promotion of tech products with built-in AI,...
Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to help users find shipping locations, learn shipping rates and track packages. Available through Facebook Messenger,...
Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural language processing through Wit.ai. Mildred will recognize your requests in both English and German and...
So here we are on Election Day in the U.S. Seems like yesterday — and yet, ages ago — when Hillary Clinton announced her candidacy in April 2015 and Donald Trump did the same two months later. But since then, many chatbots have popped up...
Did you know there are more than 33,000 chatbots built through Facebook’s Messenger platform? That’s about the same number of fans that can quickly fill up Wrigley Field or Fenway Park. And that’s just the number of chatbots on Facebook. That’s not including many of...
Of all the industries out there, it seems both the banking and credit card industries have been eyeing chatbots for quite some time. And each week recently, it seems that another bank or card company announces that they’re jumping in. At Money20/20 last week, Mastercard...
Shopify’s online store platform is integrating with Sundown AI’s artificial intelligence platform named Chloe. The collaboration is expected to bring enhanced mobile commerce to online stores with the use of voice and text commands. Shopify users will be able to access immediate assistance on their...