Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Anthropic Says New Cowork Plugins Tailor Claude to Specific Job Functions
Artificial Intelligence
Anthropic Says New Cowork Plugins Tailor Claude to Specific Job Functions
January 30, 2026

Anthropic added support for plugins to Cowork, the artificial intelligence-powered, hands-on collaborator that the company released earlier this month. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

OpenAI Warns Malicious Links Could Undermine Agentic AI
Artificial Intelligence
OpenAI Warns Malicious Links Could Undermine Agentic AI
January 30, 2026

OpenAI is elevating a risk that has quietly grown alongside autonomous AI systems: links. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

The First Chatbot Consumers Try May Be the One They Stick With
Artificial Intelligence
The First Chatbot Consumers Try May Be the One They Stick With
January 30, 2026

Consumer use of artificial intelligence is consolidating early. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Amazon Eyes $50 Billion OpenAI Stake
Artificial Intelligence
Amazon Eyes $50 Billion OpenAI Stake
January 29, 2026

Amazon is discussing investing as much as $50 billion in OpenAI, The Wall Street Journal reported Thursday (Jan. 29), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Sumsub Adds AI Agent Verification to Know Your Agent Framework
Artificial Intelligence
Sumsub Adds AI Agent Verification to Know Your Agent Framework
January 29, 2026

Verification and fraud prevention firm Sumsub debuted its AI Agent Verification tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Story Protocol and OpenLedger Debut Standard for Rights-Cleared AI Training
Artificial Intelligence
Story Protocol and OpenLedger Debut Standard for Rights-Cleared AI Training
January 29, 2026

Story Protocol and OpenLedger have debuted a standard for showing how intellectual property is used in AI training. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

OpenAI Courts Tech Giants for $100 Billion Funding Round
Artificial Intelligence
OpenAI Courts Tech Giants for $100 Billion Funding Round
January 29, 2026

Amazon, Microsoft and Nvidia are among OpenAI’s largest providers of infrastructure. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

ChatGPT Leads Consumer AI Use as OpenAI Pushes New Paid Tiers
Artificial Intelligence
ChatGPT Leads Consumer AI Use as OpenAI Pushes New Paid Tiers
January 29, 2026

If you’ve been watching the NFL playoffs or scrolling social media lately, you’ve probably noticed a surge in ads for consumer artificial intelligence (AI) tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

PepsiCo Partners With Siemens and Nvidia on AI Digital Twins
Artificial Intelligence
PepsiCo Partners With Siemens and Nvidia on AI Digital Twins
January 28, 2026

PepsiCo announced a multi-year collaboration with Siemens and Nvidia designed to transform plant and supply chain operations through advanced digital twin technology and artificial intelligence (AI). The initiative positions the global consumer packaged goods giant at the forefront of industrial AI adoption for complex manufacturing...