Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Trulioo Says the Next Evolution of KYC Is KYA
October 29, 2025

Watch more: What’s Next in Payments: Trulioo, Zac Cohen Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
AI Agents Are Moving to the Front of the Checkout Line
October 29, 2025

As shoppers increasingly rely on AI assistants to search, compare and buy, the traditional customer journey is disappearing. Instead of typing into search bars, consumers are talking to trusted, permissioned bots—and those bots are making the buying decisions. This edition of the “Prompt Economy™: When...

Artificial Intelligence
Tech Giants Deepen AI Bets Across Creative, Enterprise and Cloud Platforms
October 28, 2025

Moves from Adobe, Oracle, OpenAI and Google highlight how enterprise tech is doubling down on artificial intelligence (AI) in workflows, infrastructure expansion, and developer enablement across creative, business and cloud ecosystems. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
How Vanguard Turned AI Ambition Into $500 Million in Value
October 28, 2025

Vanguard Group has turned artificial intelligence from a pilot program into a profit engine, generating more than $500 million in measurable business value across customer service, analytics and software development, according to MIT Sloan Management Review. The $11 trillion asset manager’s methodical rollout shows how...

Artificial Intelligence
BILL Debuts AI Agents Focused on Small Business Needs
October 28, 2025

Finance platform BILL has launched a suite of AI agents for small businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Starling Bank Debuts ‘Scam Intelligence’ as APP Fraud Grows
October 28, 2025

Starling Bank says it has begun using AI to help customers ward off purchase scams. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
OpenAI’s Atlas Sparks AI Browser Race, but Security Risks Persist
October 28, 2025

Once seen as a mature, slow-moving category, the browser is fast becoming the next frontier for artificial intelligence (AI) where search, chat and automation converge. The launch has triggered a wave of rival products and upgrades, from AI-native challengers like Comet and Arc to new...

Artificial Intelligence
OpenAI Expands eCommerce Plans With PayPal Partnership
October 28, 2025

PayPal has struck a partnership with OpenAI to embed its digital wallet into ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Musk Unveils AI-Powered Wikipedia Challenger Grokipedia
October 28, 2025

Elon Musk has launched Grokipedia, an artificial intelligence (AI)-powered version of Wikipedia. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...