Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Peloton Debuts AI-Powered Trainer and Higher Prices
October 01, 2025

Peloton debuted an artificial intelligence-focused overhaul of its product lineup along with some price hikes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
The Future of Trustworthy AI: Can Hallucinations Be Tamed?
October 01, 2025

Artificial intelligence (AI) is supposed to make business smarter, faster and more efficient. But in 2025, it is just as often making things up. Hallucinations, the confident invention of facts, figures and sources, have become a headline risk. Get the Full Story Complete the form...

Artificial Intelligence
Gen AI: The Technology That Broke the Adoption Curve
October 01, 2025

When Neil Armstrong and Buzz Aldrin landed on the Moon in 1969, their giant leap for mankind was also a giant mass of dependencies navigated over eight long years. Saturn V had to work flawlessly. Navigation systems had to process more than they ever did,...

Artificial Intelligence
CFOs Shift AI Budgets to Agents in 2026
October 01, 2025

Enterprise spending on GenAI is slowing as finance leaders recalibrate their priorities in a shifting macroeconomic environment. Just 26.7% of CFOs expect to raise GenAI budgets in the next 12 months, according to a recent PYMNTS Intelligence survey (from the chart below) of 60 enterprises....

Artificial Intelligence
Merchants Start Prepping for Post-Holiday Chargeback Wave
October 01, 2025

The holiday season may drive record revenues, but it also brings with it a surge in fraud attempts. With scams, cyberattacks and chargebacks spiking during peak shopping, merchants face an increasingly complex balancing act: protecting profits and customers without slowing down sales. And this year,...

Artificial Intelligence
AI Regulation Gains Momentum With California’s New Law
September 30, 2025

California Governor Gavin Newsom on Monday (Sept. 29) signed the Transparency in Frontier Artificial Intelligence Act, making the state the first in the U.S. to require developers of advanced artificial intelligence systems to disclose how they manage catastrophic risks. The measure, Senate Bill 53, establishes...

Artificial Intelligence
ServiceNow Debuts User Interface for Enterprise AI
September 30, 2025

ServiceNow introduced a “unified, conversational front door” to enterprise artificial intelligence called AI Experience, according to a Tuesday (Sept. 30) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
HoneyBook Acquires AI Vibe Coding Startup Fine
September 30, 2025

HoneyBook has acquired startup Fine.dev, which specializes in artificial intelligence-assisted coding and rapid application development. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
AI Spending Could Exceed $2.8 Trillion Through 2029
September 30, 2025

AI-related infrastructure spending by Big Tech is expected to surpass $2.8 trillion through 2029. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...