Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Appeals Court Order Requiring Retention of Consumer Data
June 06, 2025

OpenAI has appealed a court order that requires it to retain consumer ChatGPT and API data indefinitely, saying the order conflicts with its privacy commitments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
This Week in AI: Intuit Rolls Out AI Agents to SMBs
June 06, 2025

This week in artificial intelligence (AI) news, Intuit in introducing AI agents for its enterprise clients, while voice AI startups drew in an eightfold increase in investments last year compared to 2023. AI pioneer Yoshua Bengio launched an AI safety nonprofit, and AI coding tools...

Artificial Intelligence
Small Business, Big AI: How SMBs Are Leveling the Playing Field With Enterprise Giants
June 06, 2025

When Alex Schlesinger, founder and CEO of insurance firm Active Mutual, faced the tough reality of training sales agents without the budgets or trainers big firms could afford, he turned to something unexpected: an AI chatbot. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Perplexity Reports Queries Growing 20% Month Over Month
June 05, 2025

Perplexity expects to keep growing at its current pace, with gains driven by its upcoming browser and consumers’ weariness with “legacy browsers” like Google’s Chrome, Perplexity CEO Aravind Srinivas said Thursday (June 5). Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Former OpenAI Employees Launch Their Own Startups
June 05, 2025

A growing number of former OpenAI employees are reportedly launching startups of their own. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Enterprises Embrace AI Assistants to Boost Productivity, Efficiency
June 05, 2025

From fast food chains and eCommerce companies to banks and law firms, AI assistants are becoming integral to business operations. Think ChatGPT but for internal company use. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Oro Labs Adds AI Agent Builder to Procurement Orchestration Platform
June 05, 2025

Oro Labs added new agentic artificial intelligence capabilities to its intake management and procurement orchestration platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
AI Models and Tools: Perplexity Labs Debuts as AI Coworker
June 05, 2025

Perplexity has launched Perplexity Labs, a new artificial intelligence (AI) tool that can turn prompts into spreadsheets, dashboards and simple web apps. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Meta Tests 3D Instagram Photos, Virtual Desktop for AR/VR Headsets
June 05, 2025

Meta is stepping up its spatial computing ambitions, even as interest in Apple’s Vision Pro continues to be lackluster. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...