Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
SmarterDx Debuts AI Tool to Combat Hospital Payer Denials
October 28, 2024

Clinical artificial intelligence firm SmarterDX introduced a tool to help hospitals deal with payer denials. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
From Banking to Binge-Watching: How AI Spots the Unseen
October 28, 2024

Machine learning algorithms scan millions of transactions in banks’ fraud detection centers, flagging suspicious patterns human analysts might miss. Similar mathematical models help Netflix predict which shows subscribers want to watch next and guide Walmart’s inventory decisions. Get the Full Story Complete the form to...

Artificial Intelligence
Tiny AI Models Could Give Retailers Big Cost Edge
October 27, 2024

Companies from corner stores to retail giants are discovering that pocket-sized artificial intelligence (AI) can ring up big savings, as nimble new language models match their hulking predecessors at a fraction of the cost. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Cisco Debuts AI Agents to Supplement Human Customer Service Reps
October 27, 2024

Cisco is betting that artificial intelligence (AI) can handle most customer service calls within a few years, as the tech giant unveiled a conversational AI agent that it claims will eliminate dreaded hold times and frustrating automated phone menus. Get the Full Story Complete the...

Artificial Intelligence
Report: Google Exploring AI That Can Take Over Web Browsers
October 27, 2024

Google is reportedly developing an artificial intelligence (AI) technology that can take over web browsers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
AI Pets Offer a Playful Peek Into the Future
October 26, 2024

Meet the new breed of best friend: artificial intelligence pets that are padding into homes, no kibble required. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Perplexity Says AI Search Engine Serves 100 Million Queries Per Week
October 25, 2024

Perplexity CEO Aravind Srinivas said Friday (Oct. 25) that the artificial intelligence (AI) search company is serving over 100 million queries per week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
The Week in AI: Anthropic Agents, OpenAI’s Swarm and an Apple iOS Update Debut
October 25, 2024

This week in artificial intelligence, Anthropic and OpenAI unveiled new AI systems capable of controlling computers and working in teams, while the U.S. Department of the Treasury demonstrated AI’s real-world impact by recovering $3.8 billion in fraudulent payments. Get the Full Story Complete the form...

Artificial Intelligence
Meta’s AI Shopping Gamble Tests Virtual Retail
October 25, 2024

Shoppers may soon browse digital clothing racks and try on virtual jewelry from their living rooms with the help of artificial intelligence (AI) as Meta pushes its vision of a new augmented reality headset. Get the Full Story Complete the form to unlock this article...