Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Superintelligence: Big Hype or Personalization Superpower?
September 27, 2024

OpenAI CEO Sam Altman’s Monday (Sept. 23) prediction that the world could be “a few thousand days” away from creating artificial superintelligence is sparking discussions among industry experts about the technology’s effects on global commerce and society. Get the Full Story Complete the form to...

Artificial Intelligence
The Week in AI: Chatbots Fuel Cybercrime; Google, Meta and OpenAI Announce Upgrades
September 27, 2024

Artificial intelligence is reshaping industries, from cybercriminals exploiting chatbots to Google supercharging Gemini for business breakthroughs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
72% of Finance Leaders Use AI in Their Operations
September 27, 2024

As artificial intelligence (AI) becomes more integrated into banking, the financial sector stands on the brink of a major shift. The adoption of AI tools could redefine not only operational strategies, but also the essence of customer interactions. Get the Full Story Complete the form...

Artificial Intelligence
AI Chatbots Could Become Cybercriminals’ Latest Weapon
September 26, 2024

Artificial intelligence (AI) chatbots, often heralded for their productivity benefits, now threaten cybersecurity as criminals harness them to create sophisticated malware. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
AI Voice Tools Bring ‘Human’ Touch to eCommerce, With Meta and OpenAI Leading the Way
September 26, 2024

OpenAI and Meta have introduced new artificial intelligence (AI) voice features that could reshape how consumers interact with brands.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
FCA Wary of AI in Insurance; Harmonic Aims for Mathematical Breakthrough
September 26, 2024

Artificial intelligence is transforming the financial sector, with regulators highlighting potential “uninsurable” risks while innovative applications emerge in small business money management and mathematical problem-solving. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Report: OpenAI Plans to Restructure and Become For-Profit Benefit Corporation
September 25, 2024

OpenAI reportedly plans to restructure its core business into a for-profit benefit corporation that won’t be controlled by its nonprofit board. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
OpenAI Chief Technology Officer Mira Murati to Leave Company
September 25, 2024

OpenAI Chief Technology Officer Mira Murati said Wednesday (Sept. 25) that she is leaving the company after 6½ years. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
How Meta’s AI Advancements May Impact Social Commerce
September 25, 2024

Meta’s latest AI upgrades, unveiled at its annual Connect conference, could change online shopping through voice-activated assistants and image-recognition technology on social media platforms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...