Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Report: OpenAI Plans to Restructure and Become For-Profit Benefit Corporation
Artificial Intelligence
Report: OpenAI Plans to Restructure and Become For-Profit Benefit Corporation
September 25, 2024

OpenAI reportedly plans to restructure its core business into a for-profit benefit corporation that won’t be controlled by its nonprofit board. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

OpenAI Chief Technology Officer Mira Murati to Leave Company
Artificial Intelligence
OpenAI Chief Technology Officer Mira Murati to Leave Company
September 25, 2024

OpenAI Chief Technology Officer Mira Murati said Wednesday (Sept. 25) that she is leaving the company after 6½ years. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

How Meta’s AI Advancements May Impact Social Commerce
Artificial Intelligence
How Meta’s AI Advancements May Impact Social Commerce
September 25, 2024

Meta’s latest AI upgrades, unveiled at its annual Connect conference, could change online shopping through voice-activated assistants and image-recognition technology on social media platforms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Microsoft’s Nuclear Deal Could Spark New Market for AI Power
Artificial Intelligence
Microsoft’s Nuclear Deal Could Spark New Market for AI Power
September 25, 2024

Microsoft has ignited a potential new energy market by signing a 20-year agreement to reactivate the dormant Three Mile Island nuclear plant in Pennsylvania.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Rippling Rolls Out AI-Powered Employee Evaluation Tool
Artificial Intelligence
Rippling Rolls Out AI-Powered Employee Evaluation Tool
September 25, 2024

Would you trust artificial intelligence-powered tools to conduct your employee evaluation? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

FTC Enforcement Sweep Targets ‘Fever Pitch’ of AI Scams
Artificial Intelligence
FTC Enforcement Sweep Targets ‘Fever Pitch’ of AI Scams
September 25, 2024

The Federal Trade Commission (FTC) announced five law enforcement actions that it said are part of a crackdown on deceptive artificial intelligence (AI) claims and schemes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Intuit to Add Agentic AI Capabilities Across Platforms and Products
Artificial Intelligence
Intuit to Add Agentic AI Capabilities Across Platforms and Products
September 25, 2024

Intuit will introduce agentic artificial intelligence (AI) capabilities in December and continue rolling them out throughout 2025. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Google Reportedly Spent $2.7 Billion to Rehire Character.AI Founder
Artificial Intelligence
Google Reportedly Spent $2.7 Billion to Rehire Character.AI Founder
September 25, 2024

Google reportedly paid $2.7 billion to rehire ex-employee/AI guru Noam Shazeer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Meta, Klarna and Spotify Join Call for EU Regulations for AI
Artificial Intelligence
Meta, Klarna and Spotify Join Call for EU Regulations for AI
September 25, 2024

As European tech leaders urge regulatory clarity to stay competitive in artificial intelligence, New York lawmakers contemplate stricter controls, highlighting the global struggle to balance innovation and oversight. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...