Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
EU Regulator: AI Poses Risks to Retail Investment Services
Artificial Intelligence
EU Regulator: AI Poses Risks to Retail Investment Services
May 30, 2024

Europe’s markets regulator is warning about potential dangers of artificial intelligence (AI) use by investment firms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Security Experts Wary of OpenAI’s Safety Play
Artificial Intelligence
Security Experts Wary of OpenAI’s Safety Play
May 30, 2024

OpenAI is making a move with its next-generation artificial intelligence model, but the company’s newly formed safety committee has some experts raising eyebrows. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Swift Turns to AI to Battle Cross-Border Payment Fraud
Artificial Intelligence
Swift Turns to AI to Battle Cross-Border Payment Fraud
May 30, 2024

Swift is partnering with a group of banking giants to combat cross-border payment fraud. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

OpenAI CTO Mira Murati: GenAI Applications Are Becoming ‘Collaborators’
Artificial Intelligence
OpenAI CTO Mira Murati: GenAI Applications Are Becoming ‘Collaborators’
May 30, 2024

During the short time that generative artificial intelligence (GenAI) applications have been available, they have “entered the workforce as collaborators,” OpenAI Chief Technology Officer Mira Murati said Thursday (May 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

AI Could Cure Healthcare Sector’s $500 Billion Administrative Problem
Artificial Intelligence
AI Could Cure Healthcare Sector’s $500 Billion Administrative Problem
May 30, 2024

Artificial intelligence (AI), when applied correctly and responsibly, has the potential to transform industries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

75% of Companies That Invested $5M+ in AI Plan to Cut Back
Artificial Intelligence
75% of Companies That Invested $5M+ in AI Plan to Cut Back
May 29, 2024

According to our recent “C(AI)O Report: High Impact, Big Reward: Meet the GenAI-Focused CFO,” six in 10 CFOs say generative AI (GenAI) is the greatest innovation of our time. Not “one of the greatest;” but the greatest. Get the Full Story Complete the form to...

Mistral AI Unveils Coding GenAI Model Codestral
Artificial Intelligence
Mistral AI Unveils Coding GenAI Model Codestral
May 29, 2024

French artificial intelligence (AI) startup Mistral AI is rolling out generative AI (GenAI) software capable of generating computer code. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

AWS and SAP Team on Generative AI Offerings
Artificial Intelligence
AWS and SAP Team on Generative AI Offerings
May 29, 2024

Amazon Web Services expanded its partnership with enterprise application programming software firm SAP. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Former OpenAI Board Member Helen Toner Details Reasons for Sam Altman’s Firing
Artificial Intelligence
Former OpenAI Board Member Helen Toner Details Reasons for Sam Altman’s Firing
May 28, 2024

The OpenAI board members who fired Sam Altman in November 2023 reportedly did so because, “We just couldn’t believe things that Sam was telling us.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...