Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Discover and Google Cloud Develop GenAI Tools for Contact Centers
April 09, 2024

Discover Financial Services has collaborated with Google Cloud to provide generative artificial intelligence (AI) tools to Discover’s contact center agents. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
From Kathmandu to AI Frontiers: Fusemachines CEO’s Path to Tech
April 09, 2024

Growing up in Kathmandu, Nepal, Sameer Maskey did not experience the internet until the age of 19. Yet 15 years after that first encounter, he established his own AI company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Music Industry Confronts AI Compensation Issue 
April 09, 2024

Artificial intelligence (AI) is bringing unimaginable opportunities and efficiencies to nearly every sector.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
April 08, 2024

Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
JPMorgan CEO Jamie Dimon: AI Could ‘Augment Virtually Every Job’
April 08, 2024

J.P. Morgan Chase’s CEO said artificial intelligence is an invention on par with the printing press. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Microsoft to Open New AI Hub in London
April 08, 2024

Microsoft AI, an artificial intelligence (AI)-focused organization formed by the tech company in March, is opening a new AI hub in London. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
MIT Engineers Aim to Advance Household Robots With AI Integration
April 08, 2024

Thanks to advancements in artificial intelligence, household robots are getting smarter and could soon evolve far beyond their current roles as mostly self-guided vacuum cleaners. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Microsoft’s ‘iPhone Moment’ Could Come From AI
April 07, 2024

Will artificial intelligence (AI) give Microsoft its “iPhone moment?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

Artificial Intelligence
Report: Musk-Liked Investors Plan $3 Billion Funding Round for xAI
April 07, 2024

Investors tied to Elon Musk are reportedly planning a $3 billion funding round for xAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...