Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
TomTom Develops In-Car Voice AI Assistant With Microsoft
December 19, 2023

Mapping/navigation company TomTom says it has developed an artificial intelligence (AI)-powered, in-car conversational assistant in collaboration with Microsoft. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Business Leaders Embrace AI Despite Employee Concerns
December 18, 2023

Artificial intelligence (AI) is transforming the workforce, according to a recent survey by conducted by ResumeBuilder, per a PYMNTS report. The survey found that nearly 40% of AI-using business leaders have already replaced workers with AI this year, and 44% anticipate job cuts in the coming...

Artificial Intelligence
AI’s First Year: How Voice Reshaped the Conversational Ecosystem
December 18, 2023

We live during one of the most connected periods of human history. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Scienaptic AI and SentiLink Enhance Fraud Detection Tool Partnership
December 18, 2023

Scienaptic AI and SentiLink enhanced their product partnership to provide credit unions and lenders with artificial intelligence-powered fraud detection capabilities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
AI Can Replace ‘Work About Work’ Tasks, Business Survey Says
December 17, 2023

This year has seen a lot of sweeping predictions about AI’s impact on work. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
This Week in AI: Healthcare GPTs, EU’s AI Act, the Future of Work
December 15, 2023

The holidays are approaching, and generative artificial intelligence shows no sign of slowing down. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
AI Startup Krutrim Rolls out India’s First Multilingual Large Language Model
December 15, 2023

Krutrim, an artificial intelligence startup founded by serial entrepreneur and CEO of Ola Group, Bhavish Aggarwal, made waves in the field of AI with the launch of India’s first multilingual large language model (LLM). Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Goldman Lampe Integrates AI Systems Into Internet Banking Platform 
December 15, 2023

Goldman Lampe Private Bank has announced the integration of advanced artificial intelligence (AI) systems into its internet banking platform.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
FSOC Identifies Use of AI as Vulnerability in Financial System 
December 15, 2023

The Financial Stability Oversight Council (FSOC) has, for the first time, identified the use of artificial intelligence (AI) in financial services as a vulnerability in the financial system.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...