Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Restaurant Aggregators Add New Generative AI Capabilities to Drive Conversion
December 28, 2023

Around the world, restaurant aggregators are increasingly using generative artificial intelligence to better target consumers’ desires and demands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
12 Payments Experts Share How AI Changed Everything in 2023
December 28, 2023

The payments ecosystem reached an inflection point in 2023. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Study: ChatGPT Both Helpful and ‘Junk Food’ for Workers
December 28, 2023

Is ChatGPT a help or a hindrance for white-collar workers? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
December 27, 2023

In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency and effectiveness. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Nothing Transformative About OpenAI’s Copyright Abuses, Says New York Times Lawsuit
December 27, 2023

News publisher The New York Times said it owns over 3 million registered, copyrighted works. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Microsoft Launches Copilot as Standalone App on Android
December 27, 2023

Microsoft quietly launched a new app called Copilot for Android, providing users with access to its artificial intelligence-powered Copilot without the need for the Bing mobile app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
How Gen AI Helped Healthcare Get Smarter
December 27, 2023

The intersection of healthcare and artificial intelligence (AI) was one of 2023’s most exciting storylines. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Report: Anthropic 2024 Revenue Could Approach $1 Billion
December 27, 2023

Artificial intelligence startup Anthropic has reportedly forecast revenues of more than $850 million next year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
OpenAI Recruits Apple Vet to Design AI Hardware Device
December 27, 2023

OpenAI’s Sam Altman has reportedly recruited an Apple vet for an artificial intelligence (AI) hardware project. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....