Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Patronus AI and MongoDB Partner to Enhance Generative AI Testing and Evaluation
January 10, 2024

Patronus AI, an automated evaluation and security platform, has announced a partnership with MongoDB, a database platform, to bring automated large language models (LLM) evaluation and testing capabilities to enterprise customers.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Lipstick Goes AI at CES
January 10, 2024

CES 2024 is shaping up to be a watershed event for artificial intelligence (AI) and the connected economy. After the pre-show hype focused on robotics and the connected home, the event’s first two days were packed with consumer brands declaring their intentions to build AI...

Artificial Intelligence
Firework Unveils AI-Powered Virtual Shopping Assistant
January 10, 2024

Firework, a video commerce and engagement platform, has unveiled an artificial intelligence (AI)-powered virtual shopping assistant for eCommerce merchants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Japan Tells Domestic Tech Sector to Prioritize ‘Human-Centric’ AI Growth
January 10, 2024

Nations around the world are asking questions about how to use artificial intelligence to solve existing problems while avoiding — or controlling for — the new problems AI might create. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
AI is Coming for the Automotive Experience, Down to the Battery 
January 10, 2024

We exist in an era of various innovations transforming the world’s foundational industries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Emerging Challenges of Generative AI in Finance
January 10, 2024

The financial services sector has long served as the proving ground for the application of emerging technologies. The current era of disruption is no exception to this history. Generative artificial intelligence (AI) represents the latest in this line of transformative technologies reshaping finance and banking,...

Artificial Intelligence
Microsoft’s Azure OpenAI Service Boosts Walmart’s AI-Powered Tools
January 09, 2024

Microsoft’s Azure OpenAI Service contributes to many of the new generative artificial intelligence (AI)-powered tools that Walmart has rolled out for its shoppers and associates. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Alibaba.com to Add Instant Help Feature to AI-Powered Smart Assistant
January 09, 2024

Alibaba.com will soon add an Instant Help feature to its artificial intelligence (AI) global sourcing tool called Smart Assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Volkswagen Integrates OpenAI’s ChatGPT Into In-Car Voice Assistant
January 09, 2024

Volkswagen has integrated OpenAI’s artificial-intelligence (AI) chatbot, ChatGPT, into its IDA voice assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...