Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
From Prepackaged to Personalized: How AI’s Past Can Shape Its Future
January 16, 2024

Generative artificial intelligence emerged so precipitously last year that it seemed brand new. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Report: 25% of CEOs Expect AI to Lead to Job Cuts in 2024
January 16, 2024

A survey found that 25% of CEOs think artificial intelligence will trigger staffing reductions this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
OpenAI to Implement Digital Credentials to Prevent Misuse in Elections 
January 15, 2024

OpenAI is taking steps to prevent the misuse or exploitation of its artificial intelligence (AI) technology in upcoming global elections.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
GenAI Transforms In-Car Voice Assistants Into Personalized, Interactive Road Companions
January 15, 2024

Imagine having the ability to engage in a meaningful conversation with your in-car voice assistant — discussing the latest news, exploring nearby points of interest, or checking the weather, all in an engaging, conversational tone.  Get the Full Story Complete the form to unlock this...

Artificial Intelligence
IMF Says AI Could Impact 60% of Jobs in Advanced Economies
January 15, 2024

The impact of artificial intelligence (AI) on employment will be especially great in advanced economies, according to the International Monetary Fund (IMF). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Microsoft Launches Premium Subscription for AI Companion Copilot
January 15, 2024

Microsoft introduced a premium subscription that adds capabilities to its artificial intelligence companion, Copilot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
2024 Is Already the Year of the AI-Driven Enterprise Reorganization
January 15, 2024

The resolutions many enterprise executives made for the new year likely involved driving new efficiencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Basel Chair: AI Regulation Should Be Coordinated Global Effort
January 15, 2024

The head of the world’s banking watchdog is calling for greater oversight of artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Customer Service Gets a Facelift Courtesy of AI
January 15, 2024

Whether they know it or not, consumers are presented with AI applications throughout their day. Maybe they weren’t aware of that fraud attempt turned away by their credit card company. And maybe they didn’t think of the chatbot that helped them return a holiday gift...