Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Expanding Boundaries in Publishing: When Authors Collaborate with AI
February 29, 2024

A startup that uses artificial intelligence (AI) to create books has raised $37 million in the latest sign of how machine learning is transforming the publishing industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Microsoft Updates Copilot to Bring AI to Finance Teams
February 29, 2024

Microsoft has debuted a new offering for finance teams via its Copilot AI assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
SEC Investigates Whether Sam Altman’s Politicking Misled OpenAI Investors
February 29, 2024

OpenAI CEO Sam Altman is reportedly under scrutiny as part of an investigation by the Securities and Exchange Commission into whether his company misled investors as part of its November boardroom scuffle. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Report: SEC Probes Whether OpenAI Duped Investors
February 29, 2024

U.S. regulators are reportedly investigating whether artificial intelligence giant OpenAI’s investors were misled. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
AI Moves From GPS to Copilot for the Insurance Industry
February 29, 2024

In many ways, the insurance industry helped hone the algorithms behind artificial intelligence technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Google to Relaunch AI Image Generation Tool Within Weeks
February 28, 2024

Google teams have been working “around the clock” to fix the issues that led the company to pause access to its Gemini artificial intelligence (AI) image generation tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Lemonade Says AI Improved Insurance Loss Ratio
February 28, 2024

Digital insurance platform Lemonade said artificial intelligence helped it improve its loss ratio. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Media and Entertainment Companies Go All-In on Generative AI
February 28, 2024

Creativity is inherent to the media industry and crucial to understanding the industry’s openness to and enthusiasm for experimentation and innovation. Its mission to offer engaging content also drives it to explore ways of enhancing creative capabilities while simultaneously streamlining elements of production processes, reflecting...

Artificial Intelligence
Ebay Taps AI to Drive Auto Sales, Social Commerce
February 27, 2024

As eCommerce merchants explore ways for artificial intelligence (AI) to drive conversion and efficiency, eBay is looking to the technology to boost high-ticket auto parts sales and to grow its reach in social commerce.  Get the Full Story Complete the form to unlock this article...