Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Both DOJ and FTC Want to Open Antitrust Probe of Microsoft/OpenAI Ties
January 21, 2024

A pair of federal agencies reportedly wants to investigate OpenAI’s relationship with Microsoft. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Musk: Reports of xAI’s $20 Billion Valuation Target Not Accurate
January 21, 2024

Elon Musk is dismissing reports that his AI company has raised $500 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
4 in 10 High-Income Consumers Worry About Becoming Too Dependent on AI 
January 19, 2024

Artificial intelligence (AI) has become an integral part of businesses and industries, but consumers still have uncertainties about its role in their lives and careers.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
DeepMind Scientists Considering $220 Million Round for AI Startup
January 19, 2024

A pair of scientists at Google DeepMind, Laurent Sifre and Karl Tuyls, are reportedly in discussions with potential investors to establish their own artificial intelligence (AI) startup in Paris.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Virginia to Implement AI Rules for State Agencies, Classrooms
January 19, 2024

Virginia Gov. Glenn Youngkin has signed an executive order implementing guidelines and standards for artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
AI’s Commercialization Puts Enterprise Security Under the Microscope
January 19, 2024

Every technological advancement — including generative artificial intelligence — brings with it its own, updated variety of adversarial threats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Kyndryl Launches Generative AI-Powered Workflow Automation Service
January 18, 2024

IT infrastructure services provider Kyndryl has introduced a generative artificial intelligence (AI)-powered solution designed to automate and modernize business processes.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Sam Altman: NY Times Lawsuit Not a Priority for OpenAI
January 18, 2024

OpenAI’s chief executive is reportedly unconcerned about a lawsuit by The New York Times against his company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
When It Comes to Customer Experiences, When AI Speaks, Businesses Listen
January 18, 2024

To paraphrase author and customer relationship pioneer Martha Rogers, your customers are the most valuable asset your company has. Without them, you don’t have a business. You have a hobby. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...