Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Demystifying AI: Why Putting a Humanizing Spin on AI’s Impact Will Get Businesses Nowhere
January 23, 2024

In October of 1950, British mathematician Alan Turing created what he called the Imitation Game. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Colleges and Universities Weave AI Into Lesson Plans
January 23, 2024

The story of artificial intelligence (AI) and higher education is about more than students using ChatGPT to write their term papers. Recent announcements show that as the technology matures and use cases continue to develop, AI is having impacting operations from the dean’s office to...

Artificial Intelligence
Banks Tap AI to Navigate Regulatory Maze of Managing Vendor Contracts
January 23, 2024

Michael Berman, CEO of Ncontracts, told PYMNTS that financial institutions (FIs) are grappling with the increasing burdens of vendor lifecycle management.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
IMF Lays Out 5-Point AI Regulation Action Plan
January 22, 2024

2023 saw governments around the world grapple with the commercial emergence of artificial intelligence (AI).  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Demystifying AI: The Probability Theory Behind LLMs Like OpenAI’s ChatGPT 
January 22, 2024

When a paradigm shift occurs, it is not always obvious to those affected by it.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Cornell University Finds Few Companies Disclosing AI Influence on Hiring
January 22, 2024

Six months after the implementation of New York’s City’s artificial intelligence (AI) hiring law, only 18 out of 391 employers analyzed by researchers at Cornell University have complied with the requirement. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Report: ChatGPT Hasn’t Helped Bing Compete With Google
January 22, 2024

The addition of ChatGPT reportedly has not helped Microsoft’s Bing take on Google. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Fitness Industry Looks to AI to Bring in Consumers, Profits
January 22, 2024

Artificial intelligence is giving the fitness category a workout. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
White House Pushes for Pro-Small Business AI Policy
January 21, 2024

How can artificial intelligence (AI) create opportunities for small businesses? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...