Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Voice Tech Adoption Uneven as Consumers Aim to Balance Convenience With Trust
Artificial Intelligence
Voice Tech Adoption Uneven as Consumers Aim to Balance Convenience With Trust
October 06, 2023

Consumers today are increasingly seeking smarter, simpler, and more connected routines, and voice technology has the potential to fulfill these needs. However, the adoption of voice technology remains uneven as consumers grapple with the balance between convenience and trust. Get the Full Story Complete the...

IBM’s AI Consulting Business Expected to Grow by $1 Billion in 2024
Artificial Intelligence
IBM’s AI Consulting Business Expected to Grow by $1 Billion in 2024
October 05, 2023

IBM’s artificial intelligence (AI) projects are reportedly set to contribute to its continuing turnaround. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Barclays Analysts See Meta as Well-Positioned for Growth in AI
Artificial Intelligence
Barclays Analysts See Meta as Well-Positioned for Growth in AI
October 05, 2023

Barclays analysts reportedly believe that Meta Platforms, with its integration of artificial intelligence (AI) technology into its apps, is well-positioned for growth in the AI industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

AI-Generated Ads Could Damage 2024 Election, Lawmakers Say
Artificial Intelligence
AI-Generated Ads Could Damage 2024 Election, Lawmakers Say
October 05, 2023

A pair of Democratic lawmakers want social media platforms to regulate artificial intelligence (AI)-generated election ads. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Google Wants to Turn Its Devices Into App-Killers With AI
Artificial Intelligence
Google Wants to Turn Its Devices Into App-Killers With AI
October 05, 2023

The generative artificial intelligence (AI) arms race has a new weapon: hardware devices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

AI Shifts Into the Next (Generative) Gear in Healthcare
Artificial Intelligence
AI Shifts Into the Next (Generative) Gear in Healthcare
October 05, 2023

Artificial intelligence (AI) has been transforming health and medicine for several decades, whether through diagnostics, personalized medicine, data analytics or other innovations. The advent of generative AI is now reshaping drug discovery, diagnostics, clinical decisions and delivery of care. Get the Full Story Complete the...

Report: AI Startup Anthropic Looking to Secure $2 Billion Funding
Artificial Intelligence
Report: AI Startup Anthropic Looking to Secure $2 Billion Funding
October 04, 2023

Artificial intelligence (AI) startup Anthropic is reportedly engaged in talks to secure a $2 billion in funding. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Google to Launch Generative AI-Powered Digital Assistant
Artificial Intelligence
Google to Launch Generative AI-Powered Digital Assistant
October 04, 2023

Google has unveiled a digital assistant powered by generative artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
Artificial Intelligence
Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
October 04, 2023

San Diego-based startup Vistry has introduced its conversational artificial intelligence (AI) platform for food commerce, featuring an AI customer assistant chatbot called LumoChat. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...