Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
CMOs See Big Benefits From AI-Driven Customer Insights
Artificial Intelligence
CMOs See Big Benefits From AI-Driven Customer Insights
January 12, 2024

CES 2024 was more than an occasion to introduce new gadgets, robots and artificial intelligence (AI)-driven product development. Turns out that marketers want to play in the AI sandbox as well, and CMOs turned out in force in Las Vegas to share ideas and discuss...

Lawyers Who Use AI Will Replace Those Who Don’t
Artificial Intelligence
Lawyers Who Use AI Will Replace Those Who Don’t
January 12, 2024

In the generative artificial intelligence era, every industry will likely reap new efficiencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

OpenAI’s ChatGPT Enterprise Gains 260 Customers in First 4 Months
Artificial Intelligence
OpenAI’s ChatGPT Enterprise Gains 260 Customers in First 4 Months
January 11, 2024

OpenAI’s ChatGPT Enterprise has reportedly gained significant traction in the corporate world, with 260 businesses signing up for the service within four months of its launch.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Congressional Working Group to Study AI’s Impact on Financial Services 
Artificial Intelligence
Congressional Working Group to Study AI’s Impact on Financial Services 
January 11, 2024

A bipartisan congressional working group will explore the impact of artificial intelligence (AI) on the financial services and housing industries.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

IBM and Casper Team to Help Improve AI Training Data
Artificial Intelligence
IBM and Casper Team to Help Improve AI Training Data
January 11, 2024

IBM has teamed with Casper Labs to help companies gain more insight into their AI systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Victoria’s Secret Turns to AI for Product Recommendations
Artificial Intelligence
Victoria’s Secret Turns to AI for Product Recommendations
January 11, 2024

Victoria’s Secret hopes to soon let its customers turn to AI for product recommendations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

OpenAI’s GPT Store Has Arrived, What About AI’s Monetization Strategy?
Artificial Intelligence
OpenAI’s GPT Store Has Arrived, What About AI’s Monetization Strategy?
January 11, 2024

There exists one thing that generative artificial intelligence (AI), for all its advances, hasn’t changed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Mastercard Intros AI Assistant for Small Business Owners
Artificial Intelligence
Mastercard Intros AI Assistant for Small Business Owners
January 11, 2024

Mastercard is developing an artificial intelligence (AI) tool for small business owners. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

IBM Adds AI Solutions for CPG as Brands Combat Rising Costs
Artificial Intelligence
IBM Adds AI Solutions for CPG as Brands Combat Rising Costs
January 11, 2024

As consumer packaged goods brands look to manage cost inflation, IBM is seizing on the opportunity to drive sales with smarter supply chain solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...