Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Retailer AI Chatbots Accused of Illegal Wiretapping
December 03, 2023

There’s a new legal question about artificial intelligence (AI) at the center of a recent federal lawsuit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Report: OpenAI Says It Will Delay GPT App Store Launch to Early 2024
December 01, 2023

OpenAI has reportedly delayed the opening of its custom GPT store.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Gen Z Interested in AI-Enabled Banking Experiences Despite Privacy Concerns
December 01, 2023

Despite differences across gender, generations and income levels, artificial intelligence-powered experiences are becoming popular with consumers, and an increasing number of individuals now use AI technologies in their everyday routines. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
American Express, Mastercard and Others Behind New Standards for Enterprise AI Data Purity
December 01, 2023

If software is the engine of the 21st-century business landscape, data is its oil. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
This Week in AI: ChatGPT’s Birthday, Amazon’s Ambitions, Payment Efficiencies 
December 01, 2023

Thursday (Nov. 30) was OpenAI’s ChatGPT’s first birthday.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Artificial Intelligence
AI 1.0 Is Already Accelerating Industry 4.0’s Innovation Pace
December 01, 2023

Artificial intelligence (AI) is giving industry 4.0 a shot in the arm.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Can’t Choose the Right AI Model? Amazon Wants to Help
November 30, 2023

For nearly a year, there has been one clear generative artificial intelligence leader: OpenAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
ChatGPT Mobile App Downloaded 110 Million Times in 6 Months 
November 30, 2023

Six months after ChatGPT became available in its first native mobile version, its mobile app has been downloaded more than 110 million times and generated $28.6 million in global consumer spending.  Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Google AI Discovers 800 Years’ Worth of Industrial Materials in One Click
November 30, 2023

The future of industrial material sciences is starting to crystallize — literally. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...