Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Generative AI Is Changing the Conversation Around Chatbots
Artificial Intelligence
Generative AI Is Changing the Conversation Around Chatbots
August 02, 2023

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Olo Taps AI to Improve Digital Ordering and Payment Experience
Artificial Intelligence
Olo Taps AI to Improve Digital Ordering and Payment Experience
August 01, 2023

Second quarter earnings for restaurant technology platform Olo released Tuesday (Aug. 1) showcased strong company performance and a commitment to shaping the future of the restaurant industry through digital innovation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Aria Systems Integrates Billing Data With Generative AI
Artificial Intelligence
Aria Systems Integrates Billing Data With Generative AI
August 01, 2023

Aria Systems has launched a new capability that integrates billing data with large language models (LLMs) and generative artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Report: Apple Removes Generative AI Apps From China App Store
Artificial Intelligence
Report: Apple Removes Generative AI Apps From China App Store
August 01, 2023

Apple has reportedly removed more than 100 generative artificial intelligence (AI) apps from its China app store. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Knowing How AI Works Makes It More Likely to Work for You
Artificial Intelligence
Knowing How AI Works Makes It More Likely to Work for You
August 01, 2023

Nearly half of the companies in the S&P 500 have reported their most recent financial earnings. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Report: Meta Tinkers With Chatbot ‘Personas’ to Keep Users Engaged
Artificial Intelligence
Report: Meta Tinkers With Chatbot ‘Personas’ to Keep Users Engaged
August 01, 2023

Would chatting with an artificial intelligence (AI)-powered Abe Lincoln keep you on Facebook? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

When AI Walks Like a Duck: Navigating Future Content Landscapes
Artificial Intelligence
When AI Walks Like a Duck: Navigating Future Content Landscapes
August 01, 2023

The problem with artificial intelligence (AI) is that its intelligence is, well, artificial. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Educational Conglomerate Pearson Adding Generative AI-Based Study Tools
Artificial Intelligence
Educational Conglomerate Pearson Adding Generative AI-Based Study Tools
July 31, 2023

Educational conglomerate Pearson is adding new generative artificial intelligence (AI)-based study tools to its real-time personalized learning experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Upwork and OpenAI Team to Help Companies Find AI Experts
Artificial Intelligence
Upwork and OpenAI Team to Help Companies Find AI Experts
July 31, 2023

Work marketplace Upwork is teaming with OpenAI to help businesses find artificial intelligence (AI) expertise. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...