Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Fears of ‘Humanlike’ AI Are Overblown, Futurist Says
Artificial Intelligence
Fears of ‘Humanlike’ AI Are Overblown, Futurist Says
August 13, 2023

Some people worry about the rise of AI. Theoretical physicist Michio Kaku is not among them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

AI Helps Multinationals Ease Supply Chain Pressures
Artificial Intelligence
AI Helps Multinationals Ease Supply Chain Pressures
August 13, 2023

Artificial intelligence isn’t new to shipping, but the way some companies are using it is. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Zoom: We Don’t Use Calls to Train AI
Artificial Intelligence
Zoom: We Don’t Use Calls to Train AI
August 13, 2023

Zoom has clarified its artificial intelligence (AI) policy after it made headlines last week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

James Allen Offers ChatGPT Assistant Subscriptions to Shoppers
Artificial Intelligence
James Allen Offers ChatGPT Assistant Subscriptions to Shoppers
August 11, 2023

Generative artificial intelligence (AI), particularly OpenAI’s ChatGPT, has become a major trend in retail. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Uber-Supported Serve Robotics Raises $30 Million for AI Robotic Delivery
Artificial Intelligence
Uber-Supported Serve Robotics Raises $30 Million for AI Robotic Delivery
August 10, 2023

Serve Robotics has completed a go-public transaction and raised $30 million in financing to support scaling its artificial intelligence (AI) powered robotic delivery experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

AI Adds Fresh Parameters to Open- vs Closed-Source Software Debate 
Artificial Intelligence
AI Adds Fresh Parameters to Open- vs Closed-Source Software Debate 
August 10, 2023

Since the dawn of software, there have been two types of development: open source and closed source. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Gen AI Is Having Its iPhone 2G Moment
Artificial Intelligence
Gen AI Is Having Its iPhone 2G Moment
August 10, 2023

Generative artificial intelligence (AI) may be suffering from recency bias. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Upstart Stock Plunges 34% After Lower-Than-Expected Guidance
Artificial Intelligence
Upstart Stock Plunges 34% After Lower-Than-Expected Guidance
August 09, 2023

Artificial intelligence (AI) lending platform Upstart saw its stock plummet 34% Wednesday (Aug. 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Disney Reportedly Studying Companywide AI Use as Creatives Strike
Artificial Intelligence
Disney Reportedly Studying Companywide AI Use as Creatives Strike
August 08, 2023

Disney is reportedly studying how to employ artificial intelligence (AI) across its global entertainment empire. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...