Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Mercedes and Microsoft Add ChatGPT to Voice Commands
June 16, 2023

Mercedes has turned to Microsoft to expand on its use of in-car artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Google Warns Employees: Be Careful When Using Bard
June 15, 2023

Google is reportedly warning its employees to take care when using artificial intelligence (AI) chatbots. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Humanoid Robots Take Heavy Lift Out of Warehouse Automation 
June 15, 2023

Within every dreamt-up human future, there have always been robots.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
EU Bans Biometrics as Part of New AI Rules
June 14, 2023

Europe is leading the world in the push to regulate artificial intelligence (AI), with the European Union (EU) taking a proactive approach to ensuring AI is developed and implemented in a responsible and ethical manner. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Google Uses Gen AI to Power Virtual Try-On Tool
June 14, 2023

Google has added generative artificial intelligence (AI) to its shopping feature with a new virtual try-on tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Microsoft and OpenAI Growing Tensions Center on Internal Competition
June 14, 2023

Microsoft’s $1 billion investment in OpenAI went relatively unnoticed back in 2019. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Google and OpenAI Disagree on Government Oversight of AI
June 13, 2023

Major players in the burgeoning generative AI sector, Google and OpenAI, have markedly different views about regulatory oversight of the world-changing technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Synthesia Joins Unicorn Club Amid Flurry of AI Investments
June 13, 2023

British generative AI firm Synthesia has become a “unicorn” after raising $90 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Contact Centers Being Redefined by Generative AI
June 13, 2023

While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands, bringing customer service to its next horizon with the ability to detect emotion, offer advice, complete entire transactions, and otherwise...