Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Valyant AI and Paerpay Team to Bring AI to the Drive-Thru
Artificial Intelligence
Valyant AI and Paerpay Team to Bring AI to the Drive-Thru
June 06, 2023

A new partnership between Valyant AI and Paerpay focuses on using AI in the drive-thru. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

How AI Co-Pilots Can Future-Proof the CFO Office 
Artificial Intelligence
How AI Co-Pilots Can Future-Proof the CFO Office 
June 05, 2023

Today’s challenging macro environment requires organizations, and their CFOs, to be both nimble and intelligent. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

EU Official Says AI Firms Must Help Block ‘Malicious Actors’
Artificial Intelligence
EU Official Says AI Firms Must Help Block ‘Malicious Actors’
June 05, 2023

Should artificial intelligence (AI)-generated content be labeled as such? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

AI’s Most Promising Banking Applications Will Need a Human in the Loop
Artificial Intelligence
AI’s Most Promising Banking Applications Will Need a Human in the Loop
June 05, 2023

Artificial intelligence (AI) may not be as mysterious as people think — but it is as pervasive. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

AI Helps VC Firms Cut Costs and Improve Funding Process Efficiency
Artificial Intelligence
AI Helps VC Firms Cut Costs and Improve Funding Process Efficiency
June 02, 2023

From healthcare to finance and spend management, artificial intelligence (AI) continues to disrupt industries, enabling firms to cut costs, increase efficiency and unlock new growth opportunities. And it’s no different in the venture space, says Mattias Ljungman, founder at U.K.-based Moonfire Ventures.  Get the Full Story Complete the form to unlock...

OpenAI Takes Aim at ‘Hallucinations’ as More Businesses Integrate AI
Artificial Intelligence
OpenAI Takes Aim at ‘Hallucinations’ as More Businesses Integrate AI
June 01, 2023

Humanity has always tended to over-trust the computer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Generative AI Is Evolving Embedded Finance by Accelerating Easy Wins
Artificial Intelligence
Generative AI Is Evolving Embedded Finance by Accelerating Easy Wins
June 01, 2023

The digitization of everyday life is transforming nearly every consumer touchpoint, particularly payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

MIT Researchers Propose Bot Debates to Beat AI ‘Hallucinations’
Artificial Intelligence
MIT Researchers Propose Bot Debates to Beat AI ‘Hallucinations’
May 31, 2023

OpenAI, Microsoft, and Google have all made strides in developing generative chatbots, but one major flaw plagues them all: AI hallucinations. These hallucinations occur when the chatbots create responses that sound plausible but are factually incorrect or unrelated to the context. To address this issue,...

Oxford Professor Says AI Threat Is Bias, Discrimination, Environmental Impact
Artificial Intelligence
Oxford Professor Says AI Threat Is Bias, Discrimination, Environmental Impact
May 31, 2023

A University of Oxford professor said the threat of artificial intelligence (AI) centers on “bias, discrimination and the environmental impact.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...