Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
OpenAI CEO: If AI Goes Wrong, ‘It Can Go Quite Wrong’
Artificial Intelligence
OpenAI CEO: If AI Goes Wrong, ‘It Can Go Quite Wrong’
May 16, 2023

The head of ChatGPT parent OpenAI is pleading with Congress to regulate his company’s technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Washington Races to Develop and Implement Effective AI Policy
Artificial Intelligence
Washington Races to Develop and Implement Effective AI Policy
May 16, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Microsoft’s ‘General Artificial Intelligence’ Claims Spark Debate
Artificial Intelligence
Microsoft’s ‘General Artificial Intelligence’ Claims Spark Debate
May 16, 2023

Microsoft says its artificial intelligence (AI) can reason the way humans do. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Generative AI Is Eating the World — How to Avoid Indigestion
Artificial Intelligence
Generative AI Is Eating the World — How to Avoid Indigestion
May 15, 2023

Just a few years back, “every company” was going to be a FinTech company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Amazon Using AI to Drive Faster Delivery
Artificial Intelligence
Amazon Using AI to Drive Faster Delivery
May 15, 2023

Amazon is reportedly using artificial intelligence in its inventory system to speed deliveries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Goldman Sachs Spinoff Louisa Expands Availability of Corporate Networking Platform
Artificial Intelligence
Goldman Sachs Spinoff Louisa Expands Availability of Corporate Networking Platform
May 12, 2023

A social media platform for employees that is used by Goldman Sachs is becoming more widely available. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Google Unveils New AI Suite in Latest Salvo With Microsoft
Artificial Intelligence
Google Unveils New AI Suite in Latest Salvo With Microsoft
May 12, 2023

Attendees at Google’s 2023 I/O developer conference must’ve thought they were at “Google AI,” instead. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

EU Reaches ‘Milestone’ to Regulating AI With OK of Rules Draft
Artificial Intelligence
EU Reaches ‘Milestone’ to Regulating AI With OK of Rules Draft
May 11, 2023

European lawmakers have reportedly agreed to new transparency regulations for generative AI applications like ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumer Trust Gives Banks AI Edge Over FinTechs Because of Cash Usage, Says SocGen
Artificial Intelligence
Consumer Trust Gives Banks AI Edge Over FinTechs Because of Cash Usage, Says SocGen
May 11, 2023

One of the common views about Europe is how highly fragmented the regional market — 44 countries, multiple languages, and a myriad of payment methods — is.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...