Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Generative AI Tools Center of New Regulation-Innovation Tug of War
Artificial Intelligence
Generative AI Tools Center of New Regulation-Innovation Tug of War
April 04, 2023

Generative artificial intelligence (AI) tools like ChatGPT could be too good to be true — literally. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Expedia Lets Travelers Plan Trips Using ChatGPT
Artificial Intelligence
Expedia Lets Travelers Plan Trips Using ChatGPT
April 04, 2023

Would you let artificial intelligence (AI) plan your next vacation? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

PSCU Debuts AI-Driven Fraud Decisioning Tool
Artificial Intelligence
PSCU Debuts AI-Driven Fraud Decisioning Tool
April 04, 2023

Credit union service organization PSCU has unveiled a tool to ferret out fraudulent transactions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Generative AI Is Already Enhancing CFO Office While Erasing Redundancies
Artificial Intelligence
Generative AI Is Already Enhancing CFO Office While Erasing Redundancies
April 03, 2023

As the business world transforms, so too does the role and impact of finance teams. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Retailers Pin Hopes on AI to Increase Sales, Decrease Returns   
Artificial Intelligence
Retailers Pin Hopes on AI to Increase Sales, Decrease Returns   
March 30, 2023

In today’s competitive eCommerce landscape, brands and retailers are constantly looking for ways to stand out and attract consumers while reducing costly returns. Artificial intelligence (AI), of course, has emerged as a topic of conversation as well as a powerful tool that can help brands...

ChatGPT Threatens ‘Privacy and Public Safety,’ Nonprofit Says
Artificial Intelligence
ChatGPT Threatens ‘Privacy and Public Safety,’ Nonprofit Says
March 30, 2023

A nonprofit group wants federal regulators to suspend development of OpenAI’s ChatGPT tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Microsoft Expands AI Efforts With Security Copilot
Artificial Intelligence
Microsoft Expands AI Efforts With Security Copilot
March 29, 2023

Microsoft is continuing its artificial intelligence efforts with the debut of its Security Copilot chatbot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Report: Generative AI Could Automate 25% of US Jobs
Artificial Intelligence
Report: Generative AI Could Automate 25% of US Jobs
March 28, 2023

Advances in artificial intelligence (AI) could eventually impact 300 million jobs worldwide. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

SoundHound CEO: Conversational AI Radically Changes Consumer Expectation for Voice Assistants
Artificial Intelligence
SoundHound CEO: Conversational AI Radically Changes Consumer Expectation for Voice Assistants
March 28, 2023

The contemporary artificial intelligence (AI) gold rush is already transforming industries across the global economy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...