Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Retailers Pin Hopes on AI to Increase Sales, Decrease Returns   
March 30, 2023

In today’s competitive eCommerce landscape, brands and retailers are constantly looking for ways to stand out and attract consumers while reducing costly returns. Artificial intelligence (AI), of course, has emerged as a topic of conversation as well as a powerful tool that can help brands...

Artificial Intelligence
ChatGPT Threatens ‘Privacy and Public Safety,’ Nonprofit Says
March 30, 2023

A nonprofit group wants federal regulators to suspend development of OpenAI’s ChatGPT tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Microsoft Expands AI Efforts With Security Copilot
March 29, 2023

Microsoft is continuing its artificial intelligence efforts with the debut of its Security Copilot chatbot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Report: Generative AI Could Automate 25% of US Jobs
March 28, 2023

Advances in artificial intelligence (AI) could eventually impact 300 million jobs worldwide. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
SoundHound CEO: Conversational AI Radically Changes Consumer Expectation for Voice Assistants
March 28, 2023

The contemporary artificial intelligence (AI) gold rush is already transforming industries across the global economy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
FTC Monitoring Competition and Claims in the AI Field
March 27, 2023

The Federal Trade Commission (FTC) is keeping an eye on the artificial intelligence (AI) industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Cloud-Computing Providers See Generative AI as Business Driver
March 27, 2023

The three largest cloud-computing providers reportedly see generative artificial intelligence (AI) as a business driver. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
OpenEnvoy CEO Says Generative AI Will Soon Spawn Companies of One
March 27, 2023

“Small forest fires” that are “ultimately good for the forest.” That’s how Matthew Tillman, CEO at automated accounts payable (AP) solution OpenEnvoy, is looking at the banking crisis, he told PYMNTS CEO Karen Webster. Silicon Valley Bank’s collapse has forced many company founders to be...

Artificial Intelligence
SnapLogic Adds Generative AI to Integration Platform
March 23, 2023

SnapLogic has released a generative artificial intelligence (AI) solution for integrating and automating business processes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...