Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Carrefour Tests ChatGPT as Grocers Tap AI to Boost Efficiency
Artificial Intelligence
Carrefour Tests ChatGPT as Grocers Tap AI to Boost Efficiency
February 13, 2023

Carrefour’s ChatGPT-generated video comes as grocers worldwide leverage AI to improve their labor economics. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Report: 2022 Was a Record Year for Robot Workers
Artificial Intelligence
Report: 2022 Was a Record Year for Robot Workers
February 12, 2023

A tight labor market forced companies to embrace robotics at a record rate last year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Why the Whole World Is Bullish on Generative AI
Artificial Intelligence
Why the Whole World Is Bullish on Generative AI
February 09, 2023

The world is entering a new age of generative AI, and there’s no going back. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

It’s Google’s Bard vs Microsoft and ChatGPT for the Future of AI
Artificial Intelligence
It’s Google’s Bard vs Microsoft and ChatGPT for the Future of AI
February 07, 2023

Battle lines are being drawn in the new artificial intelligence-powered search struggle between Microsoft and Google, and how that spills over into commerce will make waves. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Google Plans to Add Conversational AI to Search Within Weeks
Artificial Intelligence
Google Plans to Add Conversational AI to Search Within Weeks
February 06, 2023

Google will soon roll out an experimental conversational artificial intelligence (AI) service called Bard. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Google’s New Focus on AI Includes $300M Anthropic Investment
Artificial Intelligence
Google’s New Focus on AI Includes $300M Anthropic Investment
February 05, 2023

Google is investing around $300 million in artificial intelligence (AI) firm Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

The Social Commerce Love Affair With AI
Artificial Intelligence
The Social Commerce Love Affair With AI
February 04, 2023

Artificial intelligence (AI) promises to change the world – but will it change commerce? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

‘Buzzword Bingo’ Obscures Where True Value of AI Technology Actually Lies
Artificial Intelligence
‘Buzzword Bingo’ Obscures Where True Value of AI Technology Actually Lies
February 03, 2023

Baptized by the hype cycle du-jour, artificial intelligence (AI) is taking the world by storm. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Microsoft’s $10B AI Bet May Not Boost Bing
Artificial Intelligence
Microsoft’s $10B AI Bet May Not Boost Bing
January 25, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...