Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Ford Sees Future Commercial Trucks As Self-Driving
August 31, 2017

As artificial intelligence technology continues to make its way into more aspects of society, it’s possible that the commercial trucking industry could be next. In fact, Ford is already working with potential partners to potentially deploy self-driving technology in commercial trucks, Reuters reports. Get the...

Artificial Intelligence
BofA Turns To AI For New Payment Reconciliation Tool
August 23, 2017

Bank of America Merrill Lynch announced news on Tuesday (Aug. 22) of Intelligent Receivables, a new service that relies on artificial intelligence (AI) and other software to improve companies straight through reconciliation of incoming payments. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
ThoughtSpot Raises $60M To Take On AI In Data Analytics
August 18, 2017

Artificial intelligence (AI) is all around us in today’s technology-driven society. From smartphones to digital assistants like Alexa and Bixby as well as Facebook’s branded Messenger chatbots, the ability to determine what consumers want, how they want it and when they want it has started...

Chatbots
AI/BOTS: Cognitive Chatbots, New Retail Frontier
August 16, 2017

More human and less robotic is the sound of the beating retail drum this year. As cognitive-enabled chatbots have worked their way into everyday shopping purchases, the days where consumers interacted with automated and robotic-sounding customer service systems may soon become a thing of the...

Artificial Intelligence
Building Fraud’s Meta-Machine
August 01, 2017

OK, this is about to get meta.

Artificial Intelligence
AI/BOTS: Machine Learning Tips Online Fraud Scales
July 25, 2017

Technological advances are pushing the boundaries for what’s possible in a variety of industries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Will Smarter Robots Give eCommerce A Boost?
July 24, 2017

The next great robotic breakthrough is upon us — according to recent Wall Street Journal reports, it’s a machine that can pick up a toy and place it in a box correctly. Get the Full Story Complete the form to unlock this article and enjoy...

Chatbots
AI/BOTS: Artificial Intelligence’s Impact On Jobs
July 18, 2017

Robots are coming for your job! Run! Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

Artificial Intelligence
Elon Musk: AI Needs To Be Regulated
July 17, 2017

There have already been movies about artificial intelligence (AI) and what it could possibly do in terms of harming us. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....