Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Banks Use AI to Make Credit Card Rewards More Personal
Artificial Intelligence
Banks Use AI to Make Credit Card Rewards More Personal
March 12, 2026

For decades, the credit card industry competed to become top of wallet. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Cash Forecasting Leaves the Monthly Meeting and Enters Real Time
Artificial Intelligence
Cash Forecasting Leaves the Monthly Meeting and Enters Real Time
March 12, 2026

Middle-market firms have been navigating uneven demand, higher borrowing costs and persistent supply-side volatility. According to Visa’s Growth Corporates Working Capital Index 2025 to 2026, done in collaboration with PYMNTS Intelligence, which surveyed 1,457 CFOs and treasurers worldwide, working capital has become a central operating...

Perplexity Computer Uses Plaid Data to Personalize Financial Management
Artificial Intelligence
Perplexity Computer Uses Plaid Data to Personalize Financial Management
March 11, 2026

Perplexity has added deeper capabilities for financial research to its cloud-based agent product, Perplexity Computer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Anthropic Automates Excel and PowerPoint Workflows With One-Click Skills
Artificial Intelligence
Anthropic Automates Excel and PowerPoint Workflows With One-Click Skills
March 11, 2026

Claude for Excel and Claude for PowerPoint now share full context across open files and allow users to save skills that make processes repeatable in the future. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

OpenAI Moves Commerce Focus to Brand-Owned ChatGPT Apps
Artificial Intelligence
OpenAI Moves Commerce Focus to Brand-Owned ChatGPT Apps
March 11, 2026

OpenAI is shifting the focus of its commerce efforts to retailers’ ChatGPT apps after scaling back its plans to sell products directly through ChatGPT checkouts, The Information reported Wednesday (March 11). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Supply Chains Are Learning to Think and Act on Their Own
Artificial Intelligence
Supply Chains Are Learning to Think and Act on Their Own
March 11, 2026

The supply chain is undergoing a structural transformation that goes well beyond the automation wave of the past decade. Across distribution centers, planning systems and logistics networks spanning dozens of companies, artificial intelligence (AI) is moving from a tool that assists human decisions to a...

Physical AI May Be the Path to AGI, Experts Say
Artificial Intelligence
Physical AI May Be the Path to AGI, Experts Say
March 11, 2026

When Elon Musk posted that Tesla’s Optimus robots could one day reach artificial general intelligence, the comment drew the usual mix of skepticism and excitement. But strip away the noise, and the underlying thesis is worth taking seriously: that machines that perceive, reason and act...

Anthropic Sees Clients Step Back Following Government Ban
Artificial Intelligence
Anthropic Sees Clients Step Back Following Government Ban
March 11, 2026

Anthropic says it could lose billions of dollars due to a government ban on its services. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

AI Forensics Takes Aim at Compliance Gridlock
Artificial Intelligence
AI Forensics Takes Aim at Compliance Gridlock
March 11, 2026

Watch more: Digital Shift With Flagright’s Madhu Nadig Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...