In the face of growing competition, banks are rethinking legacy processes and digitizing their customer journeys. For Alabama-based Regions Bank, artificial intelligence (AI) is the linchpin to reaching these goals, which it achieves with an AI system named ROSIE. In the inaugural Digital-First Banking Tracker,...
Google is planning to launch consumer checking accounts next year in partnership with Citigroup and Stanford University, The Wall Street Journal (WSJ) reported on Wednesday (Nov. 13). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
In the face of growing competition, banks around the world are working hard to become the first choice of today’s customers. Recent PYMNTS research indicates that 34.8 percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do...
Revolut, a British-based banking app, wants to raise $500 million to continue hiring and expanding into new markets, according to a report by Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Challenger banks — financial firms offering something much like banking services, and looking to compete with old-school banks — are a new idea. The basic structure that underlies them is not. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Bank of America offers its corporate clients a unique perk. They can make payments in the billions of dollars on smartphones using the bank’s CashPro app, according to a report by Bloomberg. Get the Full Story Complete the form to unlock this article and enjoy...
An independent competition authority in Greece has raided a number of major Greek banks over an investigation into collaboration between the institutions, according to a report by Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
A German proposal for the EU’s banking union is being opposed by Italy, which said it would impact banks’ ability to compete, according to a report by The Financial Times. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Deutsche Bank Deputy Chief Executive Officer Karl von Rohr said the bank welcomes a finance ministry proposal from Germany that would strengthen the European banking union, according to a report by Reuters. Get the Full Story Complete the form to unlock this article and enjoy...
