After a key legal case that may set a precedent for future claims, U.K. banks may have to pay up to £18 billion to customers who were sold payment protection insurance (PPI). The case centered around a couple who unknowingly paid 76 percent commission for...
Social Finance, the online lender, has been holding talks with banks during the past few weeks in an effort to raise around $500 million in an unsecured line of credit to fund mergers and acquisitions of other FinTechs. Get the Full Story Complete the form...
The majority of Americans don’t dedicate much time to routine access to financial services. About 77 percent of American adults are able to have all of their financial service needs met by the mainstream market – in fact, those providers compete for their business. Get...
Monzo, the digital bank in the U.K., could reach 1 million users in a matter of months, according to a report in Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Ahead of a planned reduction in interchange fees, which card issuers pay for cash withdrawals at ATMs in the U.K., data from LINK indicates that over 500 cash points have closed this year over a five-month period to May. During that time, the number of...
After Citibank, N.A. allegedly violated the Truth in Lending Act by failing to reevaluate and reduce the annual percentage rates (APRs) of consumer credit card accounts, the Bureau of Consumer Financial Protection (CFPB) announced that it has reached a settlement with the bank. With the terms...
As digital banking and payments become mainstream, financial institutions (FIs) are stepping up their efforts to improve customer engagement (CE). The moves comes as consumers expect excellent product experiences as compelling new business models and product-level innovations come to market. Get the Full Story Complete...
More than 90 percent of FIs will use AI technology by 2024, but banks risk breaking their user experience as they race to embrace AI, says Chris Ward, EVP at PNC Treasury Management. In the latest Digital Banking Tracker, Ward tells PYMNTS why boosting processing...
Digital banking offerings might not be new in countries like the U.S. and U.K., but it’s still an emerging offering in some. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
