EBay is finding that its investments in artificial intelligence (AI) are leading to happier customers. On Tuesday (Nov 7), the company revealed during its latest earnings call that its investments in AI have enhanced the way customers perceive its shipping capabilities. “In Q4...
ThredUP is reeling in a more upscale clientele. “We’ve done a really good job as a team of focusing more of our buyer efforts on a slightly more premium shopper,” said thredUP’s CEO James Reinhart during the company’s Q3 2023 earnings call on Monday (Nov....
Composable commerce platform commercetools announced a collaboration with PayPal to offer a wider range of payment options for customers through the PayPal Braintree payment platform. This integration will allow commercetools’ customers to seamlessly work with multiple payment providers, acquirers, and banks, according to a Monday...
The digital shift is forging new battlegrounds for the grocery segment. For the platforms and the giants of retail — Amazon and Walmart among them, along with DoorDash — the focus is on price, fees and the value of consumers’ time as they battle for...
Coffee sales at the grocery store are reportedly below pre-COVID levels as consumers increasingly get their caffeine buzz from digital channels or restaurant chains. Packaged coffee sales fell 3.7% year over year in terms of units, with ground coffee sales leading the decline, falling 5.6% while single-serve...
Mondelēz International is seeing its growing eCommerce business lead to share gains against competitors. The confectionary, snack and food giant, which owns a range of popular brands including Oreo, Clif, Ritz and many others, shared on a call with analysts Wednesday (Nov. 1) discussing its...
Quarter after quarter, Etsy continues its mission to become a go-to destination for high-quality, affordable, reliable and convenient merchandise. This holds true despite the challenging environment for consumer discretionary spending, according to Josh Silverman, CEO of Etsy, who said Etsy has been able to gain...
Arts and crafts retailer Michaels has officially launched its online marketplace. MakerPlace is billed as the only online marketplace that offers handmade goods, classes led by artists, how-to guides and access to Michaels’ products in a single platform, according to a Wednesday (Nov. 1) press...
PublicSquare, a self-described marketplace for “patriotic businesses and consumers,” has launched an eCommerce site. The site, which rolled out Wednesday (Nov. 1), is aimed at offering small businesses a way to boost sales while giving consumers “a seamless transaction experience that aligns with their values,”...
