Loyalty & Rewards

Loyalty & Rewards
5 Ways Grocers Are Using Digital to Drive Loyalty
June 12, 2023

With the Digital Food & Beverage Conference kicking off Monday (June 12) in La Jolla, California, where industry executives gather to learn, among other subjects, about how to best leverage technology to drive loyalty, PYMNTS research reveals some of the key ways that grocers are...

Loyalty & Rewards
PYMNTS Summer Loyalty Series: 95% of Ulta Beauty Sales Driven by Loyalty Members
June 02, 2023

Loyalty is a beautiful thing for consumers and retailers, and loyalty in the beauty space is doubly so, in that choice of retailers and products are deeply personal, literally modifying how we present ourselves visually to the world. That gives beauty brand loyalty unique qualities....

Loyalty & Rewards
Brands Tap New Data Sources to Target Second-Time Buyers
May 31, 2023

Regardless of income level, we’re all wary of what things cost and where the best deal can be had, online or in-store.   It’s not too far-fetched to say we’ve become a nation of bargain-hunters.  At a high level, merchants face a conundrum.  There’s a world...

Loyalty & Rewards
TGI Fridays Latest Chain Remaking Loyalty to Favor First-Party Ordering Over Aggregators
May 15, 2023

With recent research showing that consumers tend to order the same items from the same restaurants creating questions about the value of delivery aggregators, more restaurant chains are beefing up homegrown loyalty programs and creating direct relationships with diners. In “Connected Dining: Third-Party Restaurant Aggregators...

Loyalty & Rewards
Baby Products Buck Consumer Trade Down Trend
May 09, 2023

Brands and merchants may benefit by catering to caregivers’ mindset of seeking consistent reliability in baby products. Parents, family members and other caregivers of young children know that if a given product works for little ones, it usually should not be changed. Applicable to nearly...

Loyalty & Rewards
Mastercard and Expedia Launch Loyalty Points Redemption Solution
May 09, 2023

Mastercard and Expedia Group have partnered to launch a new loyalty points redemption solution. With the new Travel with Rewards program, Mastercard cardholders can redeem their points for travel bookings powered by Expedia, the companies said in a Tuesday (May 9) press release. The solution is available to issuers...

Loyalty & Rewards
‘Branded Currency’ Unlocks $21 Billion of Unspent Gift Cards
May 09, 2023

Brands face a conundrum when it comes to boosting top lines. While they ideally want to grow their customer bases, it can be more expensive to find a new customer than to retain an existing one — and grow their loyalty. Brendan Grove, chief technology...

Loyalty & Rewards
Item-Level Data Helps Banks Stay Top of Wallet
May 04, 2023

At the intersection of digital channels and inflationary pressures, consumers are demanding more value from merchants. And it’s not all about price. Banyan CEO Jehan Luth said the great digital shift has shifted the definition of “value,” and merchants need to offer a better value...

Loyalty & Rewards
Prizeout Adds Rewards to Tandem’s Expense-Sharing App
May 03, 2023

Prizeout and Tandem have partnered to boost the purchasing power of couples who split expenses. With this new collaboration, couples who use the expense-sharing app Tandem can choose to “settle up” through Prizeout, where they will see money-saving offers from merchants that are customized for...