Loyalty & Rewards

Loyalty & Rewards
Domino’s Rewards Launch Takes Shots at Dunkin’, Others
September 12, 2023

Domino’s Pizza is putting its rivals in its crosshairs with the latest iteration of its loyalty program. On Tuesday (Sept. 12), the quick-service restaurant (QSR) giant, which has more than 20,000 locations around the world, launched Domino’s Rewards, a program that lowers the threshold for earning...

Loyalty & Rewards
Fast-Casual Chains Turn Their Loyalty Focus to the in-Restaurant Experience
August 23, 2023

As restaurants continue to seek out ways to combat declining traffic, fast-casual chains including Sweetgreen, Noodles & Company and Panera Bread are taking their loyalty efforts beyond the digital sphere into their brick-and-mortar restaurants. Sweetgreen, a health-focused fast-casual concept with more than 200 restaurants, shared on its most recent earnings call that, to...

Loyalty & Rewards
Station Casinos Teams With Trustly for Open Banking Payments
August 23, 2023

Trustly says it has been named payments provider for Station Casinos’ NFT loyalty marketplace. The open banking payments company announced the partnership Wednesday (Aug. 23), saying it aimed to help the Las Vegas-based Station revamp its loyalty program, STN Charms. “With STN Charms, players now receive digital charms...

Loyalty & Rewards
Brooklyn Dumpling Shop CEO: Inventory Management Key to Customer Loyalty
August 14, 2023

As restaurants’ loyalty efforts become more important amid today’s macroeconomic pressures, inventory management technology can be key to customer retention. In an interview with PYMNTS, Stratis Morfogen, owner and CEO of Brooklyn Dumpling Shop, an automat-style chain with a handful of locations in the Northeast (and more...

Loyalty & Rewards
Catch Parlays Merchant Interchange Savings Into Cashback for Consumers 
August 10, 2023

For consumers who can get credit, they’re racking up a ton of it.   The most recent quarterly report from the Federal Reserve on household debt indicates that credit card balances have exceeded $1 trillion. The data reveals a $45 billion uptick in balances in the...

Loyalty & Rewards
Receipt-Level Data Keeps Brands From Flying Blind, Says Chipotle’s Loyalty Chief
August 04, 2023

Chipotle’s experience through the pandemic mirrored that of other merchants, Jason Scoggins, senior director of loyalty and CRM, told PYMNTS. “We saw minimal foot traffic, but our digital customers really came out in full force,” he said. But as the pandemic has receded, as Chipotle’s...

Loyalty & Rewards
Embracing Disloyalty: Are Consumers Rewriting Rewards Programs?
July 29, 2023

With the resurgence of travel and consumers increasingly relying on credit to pursue their experiences, one might assume that brand loyalty would become more straightforward. However, even during times of inflation, consumers are still likely to seek out the best deals to ensure they can...

Loyalty & Rewards
Albertsons Loyalty Growth Continues as Shoppers Seek Deals
July 25, 2023

With inflationary concerns continuing to weigh heavy on consumers’ minds and budgets, Albertsons Companies is seeing loyalty growth by the millions. The grocer, parent company of a range of popular supermarket chains including its self-titled brand as well as Safeway, Vons, Jewel-Osco and others, reported its first-quarter 2023 earnings results Tuesday (July 25),...

Loyalty & Rewards
DYPER Partners With EarlyBird on Credit Card and Rewards
July 12, 2023

Diaper company DYPER has announced the upcoming launch of a credit card and rewards program. The new DYPER Card will provide parents with convenience, financial well-being and free diapers, the company said in a Wednesday (July 12) press release. “At DYPER, we strive to be at the forefront of...