With restaurant aggregator customers typically ordering from the same few spots, eateries are missing out on a valuable opportunity to build direct digital relationships with consumers. Research from PYMNTS’ study “Connected Dining: Third-Party Restaurant Aggregators Keep the Young and Affluent Engaged,” which drew from a...
Chase and Amazon have introduced new rewards and cash back opportunities for Amazon Visa cardholders. The credit cards debuted Monday (May 1) with new names — “Prime Visa” and “Amazon Visa” — along with updated designs. “Prime Visa and Amazon Visa cardmembers can now earn 5% back and 3% back,...
Brits love rewards and place loyalty programs among the top factors considered when choosing where to shop, PYMNTS research has shown. And it’s no different in the credit card space, said Tim Chong, co-founder and CEO at U.K. credit card startup Yonder, where customers are...
As restaurants balance loyalty and profit concerns, some offer paid subscriptions and others free rewards. Fast-casual brand Sweetgreen, for its part, is looking to have its salad and eat it too, as it were, with its Sweetpass relaunch, announced Monday (April 24). The program, whose...
Triple and Banyan have partnered to enable item-level card-linked offers. With this collaboration, Triple’s card-linked offer platform will integrate Banyan’s stock keeping unit (SKU) data capabilities, the companies said in a Thursday (April 20) press release. This combination will allow banks and retailers using Triple’s...
As Brits try to cut back on spending and expenses amid the ongoing cost-of-living crisis and double-digit food inflation, U.K. grocers are under pressure to step up their discounting efforts to retain customers. As PYMNTS reported earlier this year, the country’s grocery inflation surpassed 17%...
As restaurant prices rise, consumers increasingly demand discounts to maintain their loyalty. In an interview with PYMNTS, Stacey Pool, chief marketing officer at fast-casual brand Noodles and Company, which has more than 450 locations across 31 states, discussed the demand for daily offers to keep...
Restaurant loyalty program use has broadly increased in the past year, but that increase has begun to plateau in recent months. Moreover, quick-service restaurant (QSR) customers remain far more likely to use loyalty programs than table-service restaurant customers, but when offered, consumers will use loyalty...
Restaurants’ efforts to drive loyalty adoption are working, with most consumers now engaged. By the Numbers Research from PYMNTS’ March study, “Connected Dining: Consumers Like the Taste of Discount Meals,” which is based on a February survey of more than 1,800 U.S. consumers, found that...
