Whether paying with a traditional credit card, stored payment credentials or cold hard cash, consumers love points and rewards. Points and rewards programs connected to payment options offered by banks and other financial institutions (FIs) seem to be offerings as old as the payment options...
This week in restaurants, major brands step up loyalty rewards, and drone delivery takes off. Fast-casual chain Noodles & Company, for one, which has more than 450 locations, announced Monday (April 3) that it is updating its Noodles Rewards program to make perks available daily to...
Amid inflationary pressures, meal kit providers are securing consumers’ loyalty with more convenience and flexibility. Blue Apron, for one, is turning its focus to its lower-effort Heat & Eat meals and to sales channels that enable consumers to make purchases without committing to a regular...
Small businesses are having success in using a classic method to keep customers coming back. Loyalty credits far predate the internet as an age-old customer retention tool. The most basic example of this spend-based program are “buy 10, get one free” cards that are generally...
PYMNTS data reveals store credit can be a powerful driver of pickup adoption for restaurants. The Context Restaurants are looking to get more customers to shift from ordering delivery (or not ordering at all) to ordering pickup. In December, Domino’s Pizza announced the return of...
As retailers bow under inflationary pressures, some are cutting the value of their rewards points. Tesco, the leading supermarket chain in the United Kingdom, shared in the FAQ section of its website that it is cutting the exchange rate of consumers’ loyalty vouchers with rewards...
Decades of earning miles and points for booking travel on various credit cards has led to the inevitable rise of bank-owned travel portals to use those points more directly, cutting out middlemen and taking friction out of points redemption in the process. News broke Monday...
With the inflation-related devaluation of restaurant rewards points, loyalty programs are losing power. Atlanta-based quick-service restaurant (QSR) chain Chick-fil-A, which has more than 2,800 restaurants in the United States and Canada, recently informed its customers via email that it is increasing the number of points...
Everyone loves a bargain, but small- and medium-sized business (SMB) retailers have been pulling back from promotional codes and rewards recently. As noted in proprietary data prepared for PYMNTS’ collaboration with Cybersource, “2023 Global Digital Shopping Index,” SMBs offer rewards and coupons at around half...
