Starbucks continues to grow its loyalty base, but upcoming unwelcome alterations could change that. The coffeehouse chain, the world’s largest restaurant company by revenue, shared in its first-quarter 2023 financial results Thursday (Feb. 2) that its loyalty program’s 90-day active membership base grew 15% year...
Researchers have suggested that loyalty card data could help spot ovarian cancer cases earlier. Recent results published from the Cancer Loyalty Card Study (CLOCS), led by scientists at Imperial College London, shows that over-the-counter purchases of pain and indigestion medication were higher in women who...
Kroger is applying its digital data capabilities to drive spending with its most traditional customers. Consumer-packaged goods (CPG) marketing company Catalina announced in a Thursday (Jan. 26) press release that it has teamed up with 84.51°, grocery giant Kroger’s retail media arm, to deliver printed...
As grocers look to maintain shopper loyalty amid inflation, America can learn from the Brits. PYMNTS data reveals that, when it comes to driving shopper loyalty, retailers agree that rewards are key, per the study “Big Retail’s Innovation Mandate: Convenience and Personalization,” created in collaboration...
Customers aren’t going to shop with merchants that don’t have the items they need. Even as inflation ebbs worldwide and supply chains pick back up, grocery prices remain high, leading customers to maintain price-sensitive habits. U.S. consumers are generally choosing to shop at discount chains...
“We are building a unique, interconnected pro ecosystem that will help us grow our share in a $450 billion addressable market,” Ranjeet Bhosale, vice president of customer marketing and operations at The Home Depot told PYMNTS. This, as the Atlanta-based home improvement giant ramps up...
Albertsons Companies’ digital bets are paying off, driving sales and boosting loyalty membership. The grocery giant, acquired in October by competitor Kroger, reported its third-quarter earnings Tuesday (Jan. 10), noting that digital sales rose 33% year over year in the period and loyalty membership grew...
Starbucks and major restaurant chains are rethinking their loyalty program strategies amid worsening economic conditions. The coffeehouse chain, the world’s largest restaurant brand by revenue, is making changes to its rewards offerings, making it more costly to earn many popular items and less costly to...
As prices rise, restaurant chains are taking very different approaches to their rewards programs. While some brands are pulling back their rewards to avoid further diminishing their margins on top of the price increases they are already forced to absorb to remain competitive, other brands...
