Card reward programs are proving to be highly effective in building customer loyalty across industries, especially the travel sector, which is roaring back after several years of deep losses. That’s according to “Leveraging Item-Level Receipt Data: How Card-Linked Offers Drive Customer Loyalty,” a PYMNTS-Banyan study...
As restaurants look to reach new consumers and build loyalty, card-linked offers can go a long way, PYMNTS Intelligence reveals. By the Numbers According to the report “Leveraging Item-Level Receipt Data: How Card-Linked Offers Drive Customer Loyalty,” which draws from a July survey of more...
As grocers look to boost loyalty and drive adoption, card-linked offers can help them reach half of all shoppers. By the Numbers For the new report “Leveraging Item-Level Receipt Data: How Card-Linked Offers Drive Customer Loyalty,” PYMNTS Intelligence surveyed more than 2,000 U.S. consumers in...
Most consumers shop with brands and merchants where they are members of a loyalty or rewards program. Moreover, 4 in 10 consumers prefer cards with personalized rewards as these programs provide economic incentives to increase customer loyalty. One-third say they would switch to shopping with...
For wealthy travelers, flying is reportedly no longer that important to Delta’s frequent flyer program. The airline had kept its SkyMiles loyalty program linked to flying as its competitors chose a different path: rewarding travelers for spending with their credit cards, The Wall Street Journal...
Domino’s Pizza is putting its rivals in its crosshairs with the latest iteration of its loyalty program. On Tuesday (Sept. 12), the quick-service restaurant (QSR) giant, which has more than 20,000 locations around the world, launched Domino’s Rewards, a program that lowers the threshold for earning...
As restaurants continue to seek out ways to combat declining traffic, fast-casual chains including Sweetgreen, Noodles & Company and Panera Bread are taking their loyalty efforts beyond the digital sphere into their brick-and-mortar restaurants. Sweetgreen, a health-focused fast-casual concept with more than 200 restaurants, shared on its most recent earnings call that, to...
Trustly says it has been named payments provider for Station Casinos’ NFT loyalty marketplace. The open banking payments company announced the partnership Wednesday (Aug. 23), saying it aimed to help the Las Vegas-based Station revamp its loyalty program, STN Charms. “With STN Charms, players now receive digital charms...
As restaurants’ loyalty efforts become more important amid today’s macroeconomic pressures, inventory management technology can be key to customer retention. In an interview with PYMNTS, Stratis Morfogen, owner and CEO of Brooklyn Dumpling Shop, an automat-style chain with a handful of locations in the Northeast (and more...