For consumers who can get credit, they’re racking up a ton of it. The most recent quarterly report from the Federal Reserve on household debt indicates that credit card balances have exceeded $1 trillion. The data reveals a $45 billion uptick in balances in the...
Chipotle’s experience through the pandemic mirrored that of other merchants, Jason Scoggins, senior director of loyalty and CRM, told PYMNTS. “We saw minimal foot traffic, but our digital customers really came out in full force,” he said. But as the pandemic has receded, as Chipotle’s...
With the resurgence of travel and consumers increasingly relying on credit to pursue their experiences, one might assume that brand loyalty would become more straightforward. However, even during times of inflation, consumers are still likely to seek out the best deals to ensure they can...
With inflationary concerns continuing to weigh heavy on consumers’ minds and budgets, Albertsons Companies is seeing loyalty growth by the millions. The grocer, parent company of a range of popular supermarket chains including its self-titled brand as well as Safeway, Vons, Jewel-Osco and others, reported its first-quarter 2023 earnings results Tuesday (July 25),...
Diaper company DYPER has announced the upcoming launch of a credit card and rewards program. The new DYPER Card will provide parents with convenience, financial well-being and free diapers, the company said in a Wednesday (July 12) press release. “At DYPER, we strive to be at the forefront of...
Revolut has launched a new in-app feature in the United States that provides instant cash back rewards. The financial app’s new Shops feature provides up to 3% instant cash back rewards at participating brands and retailers that are listed in the app, Revolut said in a Thursday (July...
Restaurants have raised prices considerably in recent years, and they are finding that to get their customers back, they must increase their discounting efforts, according to Chicken Salad Chick President and CEO Scott Deviney. Deviney, who helms the fast-casual chain, which has more than 225 restaurants across 17...
Today’s hostile macroclimate is proving to be historically hungry for consumers’ purchasing power. Record inflation is eating up Americans’ ability to make everyday purchases with little to no worry. Fortunately, an ongoing foundational shift in the very nature of money and payments is helping cash-strapped...
Across the restaurant industry, brands are getting more targeted with their promotions, and Denny’s has become the latest to tap data-informed, personalized “challenges” to get more return on its rewards investments. On Thursday (June 29), Denny’s, a full-service diner chain with nearly 1,600 locations around...