Sections
Loyalty & Rewards
- Exclusive Series
Instacart's Retail Partnerships Delivering
E-commerce. It's become something of a double-edge sword for traditional brick-and-mortar retailers. On the...
- Loyalty & Rewards
How Unattended Retail Doubled Apple Pay’s Merchant Footprint
When Tim Cook announced at Apple's last earnings that Apple Pay was being accepted...
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Loyalty & RewardsJudge Says AmEx Is Anti-Competitive
American Express can't prevent merchants from suggesting that customers use a less-expensive payment card,...
- Loyalty & Rewards
Whole Foods’ Take On Loyalty And Apple Pay
Retailers like Whole Foods are beginning to see that customer loyalty can deliver when...
- Company Spotlight
Does The Weather Drive Omnichannel Adoption?
Frantic shoppers roaming from store-to-store to find the last gallon of milk in the...
- Loyalty & Rewards
Starbucks' Subscription Delivery Gets Brewing
For those customers looking to get an extra fill from Starbucks, the coffee company...
- Karen Webster
Can Anything Save Loyalty?
There’s no good news these days if you’re in the loyalty business. It’s easy,...
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Loyalty & RewardsUS Passes 3 Billion Customer Loyalty Member Mark
Americans just can't get enough of loyalty programs -- they now hold 3.3 billion...
- Loyalty & Rewards
Late Deliveries May Hurt Shipping Club Member Renewal Rate
To shipping club members, online delivery matters. So much so that unsatisfactory shipping times...
- Loyalty & Rewards
Wells Fargo ATMs Cash Out Rewards
Wells Fargo is making "cash back" as literal as possible, allowing customers to cash...
- Loyalty & Rewards
Survey: The Wealthy Also Like Cash Back Rewards
When it comes to credit card perks, the wealthy might not be that much...
- Loyalty & Rewards
Midwest Grocer Taps iBeacons To Woo Shoppers
Can iBeacons boost customer engagement? That's what every major player in the retail market...
