At the start of this year, online commerce trends were following a similar trajectory to 2019: eCommerce sales were steadily growing, but they were still a fraction of those at brick-and-mortar stores. Then came the COVID-19 pandemic, triggering a massive shift online as stores closed...
Some convenience stores and restaurants have seen their revenues dented by 60 percent or more in recent months, Paytronix CEO Andrew Robbins told Karen Webster. But he said what’s really remarkable is how consistently hopeful, engaged and optimistic businesses are about what comes next. Get...
Our first glimpse of the not-so-distant future of handheld tech was ‘the communicator’ on TV’s “Star Trek” in the late 1960s, providing science fiction’s vision of the smartphone. Earthbound versions of actual devices were ubiquitous within 30 short years of their Syfy debut. Get the...
Gone are the simpler times of retailing and paying for purchases. Ready or not, it’s now a post-pandemic multichannel world, and businesses either have the systems to compete, or they don’t. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
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Large, well-established companies were once seen as relatively insulated from disruptions wrought by Amazon, Netflix and other Silicon Valley giants. This was a doubtful proposition to begin with, but the COVID-19 pandemic has shaken such assumptions to the core, for companies both large and small....
COVID-19 turned the idea of multichannel commerce from one possible strategy for businesses to basically the only game in town. Corporate organizations of all descriptions worked overtime around the world to make the great digital shift happen — in some cases almost entirely overnight. Anupam Sinha,...
Amazon’s reputation rests on providing consumers with almost anything they could want in one place — quickly — and with just a few clicks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
“Over the coming months, retailers also need to prepare for the continued — and maybe even swifter — move to mobile.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
