News

Retail
Bed Bath & Beyond Investor Blasts Company’s ‘Poor Behavior’
November 19, 2023

JAT Capital isn’t done with Bed Bath & Beyond after demanding the removal of its CEO. In what a Friday (Nov. 17) CNBC report described as a “scathing” letter, the investment firm has written to the board of the company — formerly known as Overstock — accusing...

Social Commerce
Advertisers Flee X as Musk Threatens ‘Thermonuclear’ Lawsuit
November 19, 2023

Major advertisers continue to flee X following Elon Musk’s approval of an antisemitic conspiracy theory. Apple, Disney, Warner Brothers, Sony, Paramount and IBM have suspended ads on the social media platform once known as Twitter, The New York Times reported Sunday (Nov. 19). The decision — coming as the company is battling to regain...

Retail
Can the Ugly Sweater Craze Sleigh the Inflation Grinch? 
November 18, 2023

While the holiday season brings a myriad of traditions and festivities, one of the quirkiest yet arguably beloved is the ugly sweater phenomenon. While some may not fully grasp its appeal, others are enamored with the trend. But what sparked this festive fashion, and is the...

Payment Methods
Fed to Raise Payment Services Prices 1.8%, but FedNow Unaffected
November 17, 2023

The Federal Reserve Board has announced price changes for 2024 that will raise the price for established, mature services by an average of 1.8%. For the FedNow Service®, the fee schedule will remain the same as the previous year’s, inclusive of discounts, the Fed said...

eCommerce
Quarterly eCommerce Sales Up 2.3%, but Will It Last?
November 17, 2023

The third quarter is far enough behind us that some of the last few data points as to how consumers fared — at least from June to September, and at least in terms of what they spent online — are in. The Census Bureau of...

Investments
Siena Raises $4.7 Million for Customer Service-Focused Autonomous AI Solution
November 17, 2023

Siena has raised $4.7 million to continue building its autonomous artificial intelligence (AI) solution for customer service. The company’s solution, Siena AI, already autonomously handles up to 80% of customer interactions across 100 languages and channels that include email, text, social direct messages (DMs) and...

B2B Payments
Cut the Check: How Paperless Progress Future-Proofs B2B Payments
November 17, 2023

Money in and money out always matters, but cash flows come to the forefront in uncertain times. And today’s macro environment is increasingly driving a strong argument for better B2B payments. That’s because there is significant room for improvement within commercial transactions, where legacy B2B...

B2B Payments
Businesses Shift From Paper Checks With Help From AI and Faster Payments
November 17, 2023

Drew Edwards, CEO of Ingo Money, told PYMNTS in a recent interview the landscape for business transactions is rapidly changing. CFOs and treasurers are re-assessing the benefits of technology and what it can do for them, he said, moving beyond the confines of simply cutting...

B2B Payments
Collaboration Creates Network Effects That Transform B2B Payments
November 17, 2023

Innovation in payments is a continuum, with incremental to transformational — and even disruptive — results. B2B payments, long left to languish while their consumer-facing cousins saw upgrade after upgrade, are now finally getting their digital due. “There are two highly important areas for B2B...