News

Retail
Starbucks Expands Pickup-Only Locations as QSRs Adapt for Digital
September 22, 2023

As Starbucks rethinks its store concepts with an eye towards the restaurant industry’s digital future, the coffeehouse chain is reportedly opening its first in-airport pickup-only location. The restaurant is opening a location in Houston Texas’s George Bush International Airport that exclusively accepts digital orders for...

Security & Fraud
AI-Powered Financial Crime Prevention Platform Silent Eight Prepares for IPO
September 22, 2023

Singapore-based company Silent Eight, which uses artificial intelligence (AI) to combat financial crimes such as money laundering and terrorist financing, reportedly aims to be ready for an initial public offering (IPO) by the end of 2025.  The firm aspires to list on the Nasdaq in the...

Delivery
White Castle Taps Uber’s White-Label Delivery as QSRs Contend With Aggregators
September 22, 2023

With quick-service restaurants (QSRs) weighing the advantages and disadvantages of relying on third-party aggregators, White Castle is leveraging Uber’s white-label platform, Uber Direct, for delivery driver labor. The burger chain, which has more than 350 locations, announced Thursday (Sept. 21) that it is adding delivery...

Retail
Family Dollar App Update Highlights Consumer Demand for Digital Experience In-Store
September 22, 2023

For the in-store shopping experience, digital is a key feature in the aisles, combining wallets, loyalty — and by extension, better inventory management. As reported in recent days, Family Dollar has announced new features to its app that that will debut next month. Among the...

Retail
Will H&M’s New Return Fee Drive the Loyalty It’s Looking For?
September 22, 2023

A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from consumers. However, this approach comes with its own set of advantages and disadvantages.  Benefits of Return Fees Imposing fees on...

Social Commerce
Debt Doesn’t Deter Gen Z From Shopping on Pinterest 
September 22, 2023

Pinterest, a place for inspiration, is finally considered a shoppable destination, according to users of the platform.   During the company’s first investor day on Tuesday (Sept 19), the social platform reported that over half of its users view it as a prime shopping hub.  “We’ve...

Artificial Intelligence
These High Schoolers Are Using AI to Improve Healthcare Access
September 22, 2023

Summer is over, and school is back in session for most high schoolers across America. But two U.S. high schoolers aren’t like most others. Rohan Kalahasty is the co-founder, CEO and chief technology officer of medical device startup Vytal, and Sai Mattapalli is the company’s co-founder,...

Retail
Amazon’s Checkout-Free Retail Push Takes Aim at Walmart’s Brick-and-Mortar Dominance
September 22, 2023

In commerce, as in war, battles are seldom fought on one front alone. So it is no surprise that the jousting between Walmart and Amazon occurs across physical and eCommerce channels. Amazon, for its part, has just signaled that it is stepping up efforts to...

Biometrics
51% of Online Buyers Used Biometrics Instead of Passwords
September 22, 2023

The convenience and security biometric authentication offers continue to gain prominence. Digital-first consumers increasingly use mobile devices to shop for everything from groceries to retail products to travel and entertainment services. Biometrics enable consumers to easily authenticate their identity when using mobile devices to pay...