News

Delivery
FedEx, Microsoft Team On Shipping Initiative
May 18, 2020

FedEx Corp. and Microsoft Corp. plan to launch a multi-year collaboration that they say will transform commerce by combining the transportation company’s logistics network with the power of cloud computing technology, the firms announced on Monday (May 18). Get the Full Story Complete the form...

Artificial Intelligence
AI Deployed To Help Expand India’s Healthcare Services
May 18, 2020

Healthcare personnel shortages in India are being filled by artificial intelligence (AI) to help make medical services available to segments of the population that are often skipped over, according to a Monday (May 18) report in Financial Times (FT). Get the Full Story Complete the...

Ridesharing
Uber Refocuses Business, Cuts 3K Jobs
May 18, 2020

Uber plans to cut 3,000 more jobs and close 45 offices — all while eyeing other cutbacks as the COVID-19 economy keeps pummeling the ride-hailing giant. Job cuts do not include drivers, who technically are not employees. Get the Full Story Complete the form to...

Delivery
India’s Food Delivery Platform Swiggy Slashing 1K+ Positions
May 18, 2020

Swiggy, India’s biggest food delivery startup, is laying off 1,100 workers as the coronavirus pandemic takes an economic toll on businesses across the globe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Retail
Panera Unveils Curbside Pickup With Geofencing Capability
May 18, 2020

To enable safe, easy delivery of meals straight to the cars of its diners, Panera Bread has unveiled its Panera Curbside geofence-enabled service. The quick-service restaurant (QSR) chain has expanded its Wi-Fi coverage beyond its doors so that when guests who have opted into the...

Retail
Why Retailers Must Focus On Data-Driven Recovery
May 18, 2020

Clean stores, check. Customer reopening communications that clearly state when and how business will be conducted, check. Now that reopening protocol has been established (despite the fact that no one knows how many consumers will actually show up), it’s time to focus on the future....

Retail
Henkel Hair Brands Break Out Into D2C Land
May 18, 2020

Big companies are no longer afraid to take their brands right to the streets. While it’s still a rare occasion when a major consumer packaged goods company goes direct-to-consumer (D2C), the trend is gaining momentum. Last week Pepsi and Porsche both opened new avenues that...

Retail
Data Drop: eCommerce Numbers Steal Relevance
May 18, 2020

Is the retail industry looking at the wrong numbers? It could be. While last week’s 16 percent overall spending drop lit up the headlines and scored high on the drama factor, it’s the eCommerce numbers – up 8.4 percent during the same period – that...

Retail
Apple To Restrict Occupancy, Require Masks With Store Reopenings
May 18, 2020

In a letter to its customers, Apple outlined its approach to the reopening its retail locations. Apple Senior Vice President for Retail and People Deidre O’Brien wrote in the letter that almost 100 of its stores throughout the world have been able to open their...