News

Risk Management
Modern Treasury CEO: Companies Have a New Appreciation for Treasury Services Post SVB Collapse
April 14, 2023

Macroeconomic dislocations have highlighted the need for organizations to future-proof their businesses against uncertainty. Times of turmoil generally provide firms with a key opportunity to focus, or refocus, on the fundamentals. Dimitri Dadiomov, co-founder and CEO at money movement application programming interface (API) Modern Treasury,...

Digital Banking
Digital Platforms Give Banks New Testing Ground for Personalized Experiences
April 14, 2023

Banks face increasing consumer demands for personalized advice and tools to manage their finances amid economic challenges. Just 44% of customers believe their banks support them during difficult economic times, and 46% want personalized help in avoiding fees. Banks delivering personalized banking services must also...

Merchant Innovation
Women and Millennials Lead UK’s Digital Shopping Transformation
April 14, 2023

Digital features are crucial to winning over the United Kingdom’s tech-savvy shoppers — and merchants know it. We find that U.K. merchants go out of their way to provide customers with various digital shopping options, including click-and-collect, buy now, pay later (BNPL) options and even...

IPO
FinTech IPO Gains 2.1% as Platforms’ Stocks Swing Wildly
April 13, 2023

The platforms held sway this past week — where volatility reigned on Wall Street. And within the FinTech IPO Stock Index, we saw gainers and losers in roughly equal measure, with double-digit movements to the upside and downside … and the result was that through...

Retail
Netflix and Lacoste Pact On TV-Inspired Clothes Misses Embedded Commerce Mark
April 13, 2023

While failing to take advantage of the obvious embedded shopping opportunity, the Netflix partnership with Lacoste on a clothing collection inspired by beloved streaming TV shows indicates the larger opportunity, so can embedded commerce be far behind? The answer is who knows, although for now,...

CFPB
CFPB Advisor Says Many States’ Laws Already Prohibit ‘Junk Fees’
April 13, 2023

Many states can use existing laws to fight “junk fees,” according to a federal regulator. Addressing a Pennsylvania house committee, Brian Shearer, senior advisor to the director of the Consumer Financial Protection Bureau (CFPB), said many states can attack junk fees under their existing statutes...

Loyalty & Rewards
More Than Half of Restaurant Customers Now Use Loyalty Programs
April 13, 2023

Restaurants’ efforts to drive loyalty adoption are working, with most consumers now engaged. By the Numbers Research from PYMNTS’ March study, “Connected Dining: Consumers Like the Taste of Discount Meals,” which is based on a February survey of more than 1,800 U.S. consumers, found that...

Digital Banking
Austria’s Erste Group Unveils New Platform to Improve Digital Banking for Businesses
April 13, 2023

Following the launch of its popular consumer digital banking service, George, Erste Group, one of the largest financial institutions (FIs) in Austria, has unveiled George Business for businesses and corporate clients. The Vienna-based bank, which serves over 16 million clients across seven countries and is...

Delivery
Ultrafast Grocery Sales Hit the Skids
April 13, 2023

This week in grocery, one ultrafast delivery service shutters while another becomes stronger than ever. Sydney, Australia-based 10-minute grocery delivery service MilkRun is shutting down, The Australian Financial Review first reported Tuesday (April 11). Founder and CEO Dany Milham informed staff that, unable to raise...