Ten years ago, in 2008, TGI Fridays blazed a rewards and loyalty trail that countless restaurants have followed since. This month, the chain announced it will be taking that customer experience to the next level through a partnership with customer data and engagement platform SessionM....
Managing a kitchen is not easy work — it’s a leading cause of stress for the people (mostly women, mostly mothers) who do it. The pressure is high to get a nutritionally-balanced, home-cooked meal on the table every day. According to a study out of...
To reach more consumers, Massachusetts-based restaurant chain Wahlburgers is taking its hamburgers to the grocery aisle. Through an agreement with beef supplier ARKK Food Co., the restaurant’s burgers will arrive in grocery stores such as Shaw’s as early as this month, The Boston Globe reported. Get...
To pay vendors for merchandise shipped after its bankruptcy filing in September, a lawyer for Toys R Us said the embattled retailer will create a $156 million fund. But lawyers representing the retailer’s vendors said that amount doesn’t cover the $760 million in trade claims,...
Restaurant Brands International posted strong first-quarter results, buoyed by strong sales growth at Burger King. The quick-service restaurant (QSR) chain reported system-wide sales growth of 11 percent, with net restaurant growth of 7 percent and comparable sales of 3.8 percent, Chief Executive Officer Daniel Schwartz...
After Suyog Mody started testing Driftaway Coffee, he learned a lesson about consumer preferences very quickly: Customers aren’t always good about articulating what they want. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Enterprise software conglomerate Salesforce is planning to invest more than $2.2 billion in the French market, reports in Reuters said on Tuesday (April 24). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
In a new survey released by business software information firm Capterra on Tuesday (April 24), small businesses (SMBs) revealed their interest in blockchain technology — though not enough to make the leap into adoption. Get the Full Story Complete the form to unlock this article...
Despite a 10 percent increase in overall earnings, Spanish bank Santander endured an earnings drop on Tuesday (April 24) following the release of its first quarter financial data. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
