News

B2B Payments
Compt Adds Expense Management to Employee Reimbursement Platform
March 28, 2023

Compt has added expense management to its employee reimbursement platform. The new feature, which will be available to customers beginning April 1, integrates with leading payroll providers and simplifies expense tracking and management for both human resources (HR) professionals and employees, Compt said in a...

eCommerce
McCormick Leverages D2C to Meet Demand for Novelty and Convenience
March 28, 2023

McCormick & Company is using D2C to test flavors that could draw new customers into the fold. On an earnings call with analysts Tuesday (March 28), the flavorings giant said consumers are looking for both novel tastes and quick, easy food options. “We’re launching new...

Delivery
Gopuff Seeks Help From Uber and DoorDash
March 28, 2023

Gopuff has apparently turned to competitors for assistance in filling a delivery driver shortage. The Philadelphia-based rapid delivery service has been using Uber and DoorDash to help fulfill orders, the Financial Times (FT) reported Monday (March 27). It marks the latest sign of trouble for...

Retail
Online Search Volume for Return Policies in UK Leaps 247%
March 28, 2023

British consumers are searching for information about return policies as more retailers begin charging fees. The number of online searches for “do I need to pay for returns” in the United Kingdom has increased by 247%, according to Paymentsense. “Customers are also reporting that they...

eCommerce
Alibaba Divides Kingdom Into Six Pieces
March 28, 2023

Alibaba Group is splitting into six pieces with plans to take these new businesses public. The Chinese eCommerce company said Tuesday (March 28) it was undergoing the biggest revamp in its nearly 25-year history, dividing into a number of new businesses as its country’s government...

Retail
Does Livestream Shopping Have a Future? 
March 28, 2023

HSN and QVC both pioneered the concept of live, televised shopping, enabling customers to witness product demonstrations and make purchases in real time. Traditionally popular with consumers between the ages of 35 and 64, the concept has gained popularity among a much younger cohort, especially...

Retail
Luxury Brands Take eBay Style Pricing Model for Test Drive
March 28, 2023

“Not for you — for everyone,” that’s Telfar’s tagline. It’s a sentiment the luxury label is looking to further through its latest live pricing strategy, which allows customers to set their own prices. While the model feels revolutionary to the luxury industry, is it really?...

Banking
Small Banks Lost $109 Billion in Deposits During Banking Crisis
March 28, 2023

Customers pulled $109 billion from smaller banks during the recent banking crisis. That’s according to recent research by Moody’s Corp., which also shows that larger banks saw a $120 billion influx during the same time period. The research — cited in a Bloomberg News report...

Artificial Intelligence
Report: Generative AI Could Automate 25% of US Jobs
March 28, 2023

Advances in artificial intelligence (AI) could eventually impact 300 million jobs worldwide. That’s according to new research released Monday (Mar. 27)  by Goldman Sachs, which finds that generative AI technology such as ChatGPT could lead to a boom in productivity, but also create significant disruption...